Boots UK
OTC Quality Specialiist
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Contract: Full-Time, Permanent
Location: Nottingham (Support Office)
Closing date: 18/08/26
Recruitment Partner: Katrina Wuk, Katrina.Wuk1@boots.co.uk
About the Role
Reporting to the Quality Manager OTC, you will be an integral part of the No7 OTC Quality Team. The team sets the standards and processes and ensures compliance for our OTC products throughout their lifecycle, so that they can be sold in global markets and deliver the high quality that our customers expect from No7.
You will collaborate with cross-functional teams, ensuring compliant products, consistent ways of working and continuous improvement.
What You’ll Be Doing
In this role, you will report to the Quality Manager - OTC and collaborate closely with a talented team. Your contributions will ensure that our products meet the highest quality standards, enhancing the lives of our customers every day.
Key Responsibilities
- Support the Quality Manager OTC and functional teams in ensuring that OTC products in No7 Beauty Company brands are developed and marketed in compliance with the regulatory requirements of the US FDA, Health Canada and other applicable authorities.
- Support the onboarding and verification of compliance for OTC product contract service providers (CSPs) e.g. manufacturers and warehouses and perform ongoing quality oversight including review of KPI data and tracking of quality actions to ensure continued regulatory and quality compliance. Participate in occasional CSP visits as required.
- Raise, manage, and actively track OTC Deviations, CAPAs, Management of Change and SCARs to closure, ensuring timely responses and appropriate follow-up. Use learnings to drive continuous improvement for compliance and quality.
- Manage the Quality Technical Agreements process and Product Quality Review Schedule for OTC products and support the checking and approval of technical documents such as Testing Approach Forms, Product Specifications, Product Quality Reviews and Technical Files as required.
- Provide support for regulatory audits and contribute to the internal audit program, managing any CAPA/improvement actions.
- Conduct Batch Release for OTC products marketed in the US.
- Work within established quality frameworks and processes, while proactively identifying gaps, escalating risks, and following through on actions. Seek to challenge established processes with the goal to deliver simplification and business benefit.
- Champion the use of the eQMS and provide guidance & training to internal teams using the system.
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What You'll Need To Have
- Good knowledge of GxPs and regulatory landscape for US and Canadian OTC drug products and processes.
- Understanding of Product Development and Lifecycle Management and how to ensure compliance to the regulations for the product classification.
- A collaborative, proactive, competent, highly organized approach with the ability to work independently, effectively and manage multiple priorities.
It would be great if you also have
- 2+ Years Experience in Quality Roles.
- Good knowledge of US and Canadian OTC Cosmetics and TGA products.
- Good knowledge of how a QMS is designed & applied.
- A degree in a relevant subject.
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Where your brilliance can take you
At Boots, we believe in nurturing talent and providing opportunities for growth. Your journey with us could lead to exciting career development routes within our expansive organisation.
Rewards designed for you
- Boots Retirement Savings Plan.
- Generous employee discounts for you and a family member.
- Enhanced maternity/paternity/adoption leave pay.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
There’s lots more in our benefits and discounts, MyBoosts – there to give you that little lift in your everyday. Find out more at http://boots.jobs/rewards. Exclusions may apply; eligible roles only.
A Bit About Us
At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.
What’s next?
If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.
We hope to hear from you soon. Be brilliant with Boots.
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