Carpenters Group
Outbound Post Room Operative
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Job Title
This is a part-time role working Monday to Friday 12pm-5pm (25hrs p/w)
Job Purpose
To provide administrative support to the Post Room team, assisting with all post room duties.
Key Responsibilities
- Managing main Remote Central Print for all offices, printing, collating and checking all legal and court mail daily
- Prep all post and collation of mail, following the processes in place
- Working to SLA and KPI’s for all outbound post
- Sorting and auditing outbound post into Royal Mail, DX, Couriers
- Following Quality Control
- Ensuring post is referenced and sorted as per the processes and procedures
- Working on line with various software applications, mainly Royal Mail Click and Drop
- Assisting with Inbound mail as and when required
- Working across all functions, as per weekly rota
- To follow all post room process and procedures
Experiance & Knowledge
- Strong organisational and administrative skills
- Strong communication skills both verbal and written
- Strong IT knowledge working on similar PC systems
- Customer focussed
- Ability to cope under pressure
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Here at Carpenters group diversity and inclusion matters, it is integral to our culture and we welcome applications from everyone. We celebrate difference and believe in equal opportunities for all.
About Us
Here at Carpenters, we’ve been providing legal and insurance services across the UK for over 30 years.
We’ve grown from a small law firm into a 1500 people strong team delivering insurance and legal service across the UK from seven office locations.
We work in partnership with insurers, brokers and MGA’s to deliver a variety of fully outsourced claims solutions. Our focus is always on the customer and ensuring their claims journey consistently exceeds expectation.
Our culture is what defines us as an organisation and has been built around our 5 core values.
We pride ourselves in providing a positive working environment where we can work together towards our success. We understand that our success as a business depends on the success of our people, and that is why we have established an environment where all of our employees feel valued and able to perform at their best.
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Benefits
- 25 days plus bank holidays or day in lieu
- Hybrid working model (in relevant role)
- 2 x Volunteering days to support charitable initiatives
- Matched Giving - up to £250 matched for personal charity fundraising for a registered charity
- Medicash cash plan - claim back dental / physio / optical appointments
- My Medicash App - including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
- Discounts and cash back on travel and shopping through Medicash extras
- Life Assurance Scheme (4 x salary)
- Pension scheme
- Funded driving theory test (in relevant role)
- Active network of Wellbeing Champions - providing mental health support
- Training and development opportunities
- Funded social events to connect with your colleagues
- Dress for your day policy
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