Manchester University NHS Foundation Trust
Outpatient & Inpatient Waiting List Clerk - Sleep Service
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Job Opportunity: Outpatient & Inpatient Waiting List Clerk
We have an exciting opportunity for the right candidate to join Sleep Service Admin Team as an Outpatient & Inpatient Waiting List Clerk. This role is to ensure all patients are scheduled within the RTT national guidelines and ensure all referrals are acted upon and added to the correct waiting list.
About the Role
The Sleep Service administrators are a team of 7 and all work closely together to deliver the best service possible to all patients.
We are looking for an enthusiastic individual to join the Respiratory Directorate to work within the Sleep Service to effectively manage the Inpatient and Outpatient waiting list.
Key Responsibilities
- Ensure all patients are scheduled within the RTT national guidelines
- Ensure all referrals are acted upon and added to the correct waiting list
- Have outstanding organizational and communication skills
- Work well with staff and the public
- Demonstrate experience of working under pressure and to set deadlines
- Have a keen eye for detail, ensuring databases are accurately maintained and administration processes followed to meet the targets set by both the hospital and the government
- Excellent telephone skills are essential as you will be in constant contact with both staff and patients within our services
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Daily Tasks
- Co-ordinate the processing of new patient tertiary referrals/ERS, escalating any potential delays in offering appointments within agreed timeframes to the office manager
- Liaise with GP’s regarding referral/results to ensure that the minimum data set is recorded
- Co-ordinate the outcoming of clinics/patients attending clinics appropriately and in a timely fashion both for RTT and financial purposes
- Have a flexible approach to assisting with the prepping of clinics as and when required
- Co-ordinate the DNA process and ensure outcomes are appropriately actioned in a timely fashion for the areas responsible for
- Assist the office manager with duties such as cancelling/rescheduling/adjusting clinics/management of inpatient services; whether that be regarding patients or the templates themselves
- Assist the office manager with all patient validation
- Ensure all inpatients are listed correctly and within the required timeframe
About Manchester University NHS Foundation Trust (MFT)
Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe – a great place to shape your career.
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- With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year.
- Behind every patient cared for are people like you - keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike.
- At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued.
Why Join Us?
- Whether you're just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success.
- Everything you do makes a real difference to the lives of others.
- At MFT, your role matters, your impact is real, and you’re part of something bigger from day one.
Contact Information
For further details or informal visits, contact:
- Name: Urszula Roszkowska
- Job Title: Operational Manager
- Email Address: urszula.roszkowska@mft.nhs.uk
- Telephone Number: 07881296381
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