You will be a highly motivated and strong team player with excellent interpersonal and organisational skills. You will have the ability to understand written and oral information of some complexity; have good numeracy skills sufficient to compile accurate financial statements and calculate benefits and have effective oral and written communication skills for the purposes of completing applications, negotiation and reporting.

You will be experienced in building strong working relationships within the community and with other local organisations, including enthusiastically promoting and delivering this new project to ensure its success and development.

This is a new role offering the opportunity for you to develop a new outreach advice service and make a positive and enduring impact on families in Redcar and Cleveland.

This role is about impact - real, meaningful, measurable impact on people’s lives. You’ll see the difference you make in reduced stress, renewed confidence, and financial stability.

What You’ll Need

• A deep sense of empathy and compassion
• Strong numeracy and writing skills
• Excellent attention to detail
• The ability to communicate clearly and manage your time effectively
• Experience in providing generalist advice across all enquiry areas
• The drive to make a difference in people’s lives

We will provide you with extensive training and development, helping you grow in confidence and capability as you deliver first-class advice that really matters.

Closing Date: Friday 25th September at 4.30 PM

This role is subject to an enhanced DBS check.

For an application pack email admin.desk@citizensadvicedrc.org.uk (CV’s are not accepted).

If you would like an informal discussion regarding this role please contact Michelle Stobart, Head of Service Development at michelle.stobart@citizensadvicedrc.org.uk

We are a proudly inclusive organisation - diverse voices and experiences make us stronger

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