Change Grow Live
Outreach Team Leader
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Change Grow Live
Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users' lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.
Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.
Opportunity
A fantastic opportunity has arisen to become a Team Leader for the new Drug & Alcohol Response Team (DART), leading an outreach team that supports service users who are sleeping rough/homeless to access harm reduction, support and drug & alcohol treatment. As a part of the Change Grow Live West Sussex Drug & Alcohol Wellbeing Network, you’ll help people get to where they want to be and make a difference in their lives.
The DART Team Leader will manage the implementation and ongoing delivery of this exciting new service. You will be responsible for a team who will undertake outreach work across the county as part of a multi-disciplinary approach to reduce homelessness and engage people who use substances into treatment.
This will involve travel, assertive engagement, and flexible hours where needed. The team will provide wraparound support to rough sleepers and will work directly with West Sussex Districts and Boroughs, emergency accommodation, and other relevant services.
Responsibilities
- Operational line management of a team of staff which includes supervision, appraisal, performance and sickness management as well as ensuring staff follow CGL and external policies applicable to their roles.
- Empowering staff to promote hope, empowerment, choices, control, and opportunities that assist service users reaching their full potential as individuals and community members.
- Lead on the recruitment, selection, and induction of new staff.
- Lead by example in creating a professional and positive team culture focused on excellent service delivery.
- Ensure a positive learning environment where integrity and professionalism are paramount, whilst empowering staff to ensure all attempts at positive outcomes are achieved for those using the service.
- Support the Deputy Service Manager in the continual development and improvement of service delivery.
- Develop and maintain excellent working relationships with partners both internally within the service and externally within a wider partnership.
- Ensure that staff are competent in the delivery of interventions that reduce risk to service users.
- Support staff to improve service user outcomes through observed practice, providing timely values-based feedback.
- Work as part of the Operational Leadership Team to support the management of our buildings and satellites to ensure we have safe and welcoming environments for staff and service users.
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About you
- Experience and knowledge of working with people who are at risk of, or are homeless
- Experience of working with adults experiencing difficulties around substance use and multiple complexities.
- Excellent knowledge of drugs and alcohol and their effects.
- Line management experience
- The ability to lead, empower, and motivate a team.
- Excellent knowledge of safeguarding policies and practices and experience of embedding these operationally.
- The ability to foster new partnerships and to maintain positive relationships with partner agencies.
- Knowledge of a range of psychosocial and evidence-based interventions around substance use.
- Knowledge and experience of community-based support/outreach practices.
- Ability to ensure all record keeping, outcome monitoring, and data collection is maintained effectively.
- Communicate confidently and effectively, verbally and in writing.
- Respond flexibly to the demands of the post.
- The ability to keep calm under pressure.
- Show commitment to facilitating positive outcomes for Adults.
Benefits
- 25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.
- Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
- Contributory pension scheme
- A great selection of benefits including discounts for shopping, cinema, holidays, etc.
- A friendly and supportive team
- Training, career development & progression opportunities
- Refer a friend scheme.
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Application Information
Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.
A Note About Using AI In Your Application
AI can be a really helpful tool when putting together your application, and we're happy for you to use it. However, what we're most interested in is you.
We want to understand your experiences, achievements, and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.
There's no need to write in a particular style. The strongest applications are those that are authentic, specific, and clearly demonstrate your skills, experience, and potential. We look forward to learning more about you.
Direct applications only — we will not be engaging agencies for this vacancy.
Please note This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.
We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
CGL points 31 to 33 (£36,101.10 - £38,114.53)
N/A - Outside London Weighting Area
24/8/2026
Katherine Wadbrook | westsussex.info@cgl.org.uk
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
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