telMAX
Outside Sales Representative
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OUTSIDE SALES REPRESENTATIVE (RESIDENTIAL SALES)
About telMAX Inc.
Based in York Region, telMAX is a private equity-backed all fibre digital infrastructure platform that provides a 21st century alternative to traditional telecom networks. Recognized for four consecutive years as Canada’s Fastest ISP with an industry-leading net promoter score of over fifty, telMAX is continuing its rapid growth plan to bring its all-fibre network to residential and business customers across Southern Ontario.
Your Position & How You Will Contribute
The Outside Sales Representative (Residential Sales) is responsible for generating new residential customers by promoting and selling telMAX's industry-leading internet, TV, and home phone services directly within assigned communities. This is a field-based, face-to-face sales role for someone who is confident, resilient, and motivated by achieving results. Rather than waiting for leads, you'll proactively engage homeowners, build trust, identify customer needs, and recommend the best solutions for their homes.
Telecommunications experience is not required. We will teach you our products, systems, and sales processes. What matters most is your confidence, work ethic, coachability, and determination to succeed.
For successful representatives, this role offers on-target earnings (OTE) of approximately $100,000–$120,000 annually.
If you're ready to put in the work, reap the rewards, and build a successful career with a growing company, we'd love to hear from you.
Responsibilities & Key Duties
- Conduct face-to-face residential sales within assigned neighbourhoods to generate new customers.
- Introduce homeowners to telMAX's residential internet, TV, and home phone services.
- Build rapport quickly, ask effective questions, and recommend solutions based on customer needs.
- Actively canvass neighbourhoods, prospect for new business, and follow up on sales opportunities.
- Represent telMAX professionally while building positive relationships within the communities we serve.
- Consistently achieve daily, weekly, monthly, and annual sales goals.
- Accurately record customer interactions, sales activity, appointments, and pipeline updates using mobile sales tools and CRM systems to ensure data integrity and effective follow-up.
- Stay current on products, pricing, promotions, competitive offerings, and market conditions.
- Participate in team meetings, coaching sessions, sales training, and ongoing professional development.
- Collaborate with Sales Leadership to continuously improve sales performance and customer engagement.
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What You Bring
- Strong communication and interpersonal skills with the ability to quickly build trust and connect with homeowners.
- Confidence engaging customers through face-to-face conversations and asking for the sale.
- Comfort with direct sales, canvassing, customer conversations, or in-person outreach.
- Ability to accurately track sales activity, customer interactions, and follow-up using mobile sales tools or CRM systems (Sales Rabbit).
- Ability to work independently, manage your time effectively, and take ownership of your assigned territory.
- Positive attitude, resilience, strong work ethic, and professional follow-through.
- Comfort using mobile devices and sales applications to manage customer activity and results.
Experience
- Valid driver's license and reliable transportation.
ImPACT Values
Performance & Commitment
We hold ourselves to the highest standards, delivering exceptional results through dedication, accountability, and continuous improvement. Our commitment to excellence drives us to push boundaries, take ownership, and always follow through.
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Agility & Collaboration
We move fast, adapt with courage, and work together to solve challenges. Through empowerment and open communication, we foster a culture where bold ideas thrive. We leverage our collective strengths, achieve shared success and deliver exceptional results for our customers and teams.
Customer Centricity
In every decision we make, we think through the customer’s lens. We know that anticipating and exceeding their expectations isn’t just good service—it’s the foundation of who we are. By staying deeply connected to our customers’ needs, we build loyalty, enhance our reputation, spark positive word-of-mouth and drive company growth.
Trust & Integrity
We build trust by acting with integrity, respect, and transparency in everything we do. We communicate with each other openly and presume positive intentions. By upholding these principles, we strengthen relationships, create a culture of respect, and empower teams to succeed together.
Why You Should Join telMAX
- We are a growing, dynamic organization
- We offer a competitive variable compensation package
- Hybrid positions
- Benefits (Medical, Dental, and Vision)
- Health Spending Account (HSA)
- RRSP matching program
Equity Statement
telMAX Inc. is an equal opportunity employer committed to fostering an inclusive and accessible workplace, welcoming applications from all individuals. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available on request for candidates during the selection process as well as throughout employment.
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