Clarion Housing Group
Over 55's Housing - Complex Manager

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Location: Southampton – Milverton Court
Salary: £25,179 - £32,203 per annum pro rata
Hours: 27 hours per week – Monday - Friday - flexible options
Contract Type: Permanent
This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025
We’re looking for someone with good customer care skills to provide a focused management service to our residents living in our Over 55’s Housing schemes.
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Key Responsibilities:
- Manage access to the building for residents, contractors, and visitors.
- Be a key-holder for the building, ensuring security of the communal areas and facilities.
- Serve as the first point of contact for our residents.
- Possess excellent communication skills.
- Work with other internal teams to deliver services to residents.
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Skills and Experience Required:
- Flexible, calm under pressure, and able to deal with emergencies.
- Excellent time management skills.
- Previous experience in Facilities Management.
- Working knowledge and understanding of the housing/building management sector.
- Good IT skills on a range of systems.
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This is a fantastic opportunity to use your skills and experience to really make a difference to people’s lives whilst expanding your skills and knowledge of the housing sector.
Additional Information:
- To find out more about this position, please watch the following video: Introduction to the LiveSmart Manager role.
- If this sounds like an opportunity for you, then please review the full role profile before applying: LiveSmart Manager.
- Salaries are just the starting point. Here at Clarion we’re dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here.
- To find out more about who we are and what we do, please click here.


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Applicant Requirements:
- Applicants must be able to travel across the region as required, this will include to central Southampton.
- Although based at Milverton Court, applicants may need to cover other schemes in the area and access to a vehicle is therefore essential.
- This post is subject to Basic Criminal Record Check Clearance.
- At Clarion Housing Group, we support the responsible use of AI. Here is your guide to using AI during your recruitment process.
- You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Closing Date: Tuesday 11th August 2026 at midnight.
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