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Owner
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Company Description
The Knowledge Academy and Makeway Global Consulting collaborate to provide professional training and consulting services designed to help individuals and organizations build practical skills and achieve measurable results. Operating in the Greater Edinburgh Area and internationally, they focus on delivering high-quality learning experiences, advisory services, and tailored solutions across multiple industries and disciplines. The organizations emphasize continuous improvement, client-centric delivery, and a commitment to professional excellence. Team members are encouraged to innovate, take ownership, and contribute to impactful outcomes for clients and learners. As the businesses continue to grow, they offer opportunities to shape strategic direction and expand service offerings in a dynamic environment.
Role Description
The Owner role is a full-time, on-site position based in the Greater Edinburgh Area, responsible for overall leadership, strategy, and performance of The Knowledge Academy / Makeway Global Consulting. Day-to-day activities include:
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- Setting business goals
- Designing service offerings
- Overseeing training and consulting programs
- Managing client relationships to ensure high satisfaction and repeat engagements
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The Owner monitors financial performance, manages budgets, and makes decisions on investments, partnerships, and resource allocation. This role involves:
- Leading and developing the team
- Establishing operational processes
- Maintaining quality standards
- Ensuring compliance with relevant regulations and professional codes
The Owner also represents the organizations in the market, builds brand visibility, and identifies new opportunities for growth through networking, marketing, and strategic collaborations.
Qualifications
- Proven leadership and management skills, including strategic planning, decision-making, and team development.
- Strong business acumen with experience in budgeting, financial oversight, and performance management.
- Background in professional training, consulting, or related service-based industries is highly beneficial.
- Excellent communication, negotiation, and relationship-building abilities to work effectively with clients, partners, and staff.
- Ability to design and refine service offerings, improve processes, and drive continuous improvement initiatives.
- Comfort with public speaking, presenting to groups, and representing the organizations at events and industry forums.
- Relevant academic qualifications (e.g., degree in business, management, education, or related field) or equivalent practical experience.
- Strong organizational and time-management skills, with the ability to prioritize multiple responsibilities in a fast-paced environment.
- Commitment to ethical, inclusive, and non-discriminatory practices in leadership, hiring, and client engagement.
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