Forge Talent
P2P Process Improvement
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P2P Process Improvement Specialist
Manchester | Hybrid
£350–£400 per day
6-month contract
High-Growth | PE-Backed | Shared Service Centre
We are supporting a high-growth, PE-backed business through a significant finance transformation programme and are looking for a hands-on P2P Process Improvement Specialist to strengthen and optimise its Purchase-to-Pay operation.
This is not a role for someone to simply review processes, produce a PowerPoint and make recommendations.
We need someone who can get into the detail, work shoulder-to-shoulder with the AP team, identify what isn't working and actually implement the changes.
Key Responsibilities:
- Review and improve the full end-to-end Purchase-to-Pay process, from requisition and PO creation through to invoice processing and payment.
- Analyse high-volume invoice processing and approval workflows, identifying delays, unnecessary touchpoints and opportunities to simplify.
- Improve PO compliance, matching processes and exception management across the business.
- Review and strengthen supplier onboarding, master data and supplier change controls.
- Optimise payment processes, payment runs, authorisation controls and overall governance.
- Get underneath existing backlogs, bottlenecks and exceptions, understand the root causes and implement practical solutions.
- Identify and remove unnecessary manual processes, duplication and workarounds.
- Drive greater use of automation, workflows and existing system functionality.
- Work directly with the AP and wider finance teams to implement new ways of working rather than simply recommending them.
- Create clear, standardised processes and controls that can operate effectively within a high-volume Shared Service Centre.
- Establish meaningful KPIs across invoice processing, approval times, exceptions, aged items, PO compliance and payment performance.
- Track improvements against agreed measures and demonstrate tangible operational impact.
- Embed changes within the team through documentation, training and hands-on support.
- Ensure improvements actually stick once implemented and don't revert back to historic ways of working.
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What We're Looking For:
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Your very own career expert that helps elevate your application to the next level.
- Strong background within Accounts Payable / Purchase-to-Pay, ideally within a high-volume Shared Service Centre.
- Proven experience improving P2P processes within a complex, fast-paced or high-growth environment.
- Someone who understands AP operationally and is comfortable getting into the detail.
- Experience identifying and implementing process automation and system improvements.
- Strong understanding of controls, governance, supplier management and payment processes.
- Comfortable working directly with transactional finance teams and senior stakeholders.
- Able to challenge existing processes and turn problems into practical solutions quickly.
- Most importantly, a doer someone who can diagnose the issue, fix it, implement the change and embed it.
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