Integrated Service Solutions Ltd
Packaging Manager
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Packaging Manager
Integrated Service Solutions Ltd (ISS)
ISS is a leading service provider in the UK Fresh Produce sector. Since 2014, we have grown to operate four sites across Kent, employing over 1,300 colleagues. As our business continues to grow, we are looking for an experienced Packaging Manager to lead our Packaging function, ensuring the right materials are available at the right time, whilst maintaining exceptional stock accuracy, supplier performance and cost control.
This is a fantastic opportunity for a commercially minded people leader who enjoys working in a fast-paced environment and is passionate about driving operational excellence through strong planning, stock management and team development.
About the Role
As Packaging Manager, you will have overall responsibility for the procurement, scheduling, storage and issuing of packaging materials across site. You will lead the Packaging Procurement, Packaging Issue and Print Room teams, ensuring packaging availability supports production plans while maintaining budget controls and stock accuracy.
Working closely with Operations, Supply Chain, Technical and Commercial teams, you will optimise packaging processes, manage supplier relationships and drive continuous improvement initiatives that support business growth and customer service excellence.
Key Responsibilities
- Lead and develop the Packaging, Procurement, Packaging Issue and Print Room teams to deliver exceptional service levels.
- Manage the procurement of packaging materials, ensuring continuity of supply whilst maintaining cost effectiveness.
- Build and maintain strong relationships with suppliers, negotiating contracts and conducting tenders where appropriate.
- Take ownership of packaging budgets, stock holding levels and replenishment planning.
- Ensure 100% packaging availability to support production plans.
- Monitor and reconcile stock records, investigating and resolving discrepancies promptly.
- Maintain accurate packaging stock reports and provide regular updates to key stakeholders.
- Ensure all packaging-related BRC records, specifications and compliance documentation are maintained.
- Act as the ERP Superuser for stock management processes, driving data accuracy and process improvements.
- Ensure all relevant KPIs are measured, reported and achieved.
- Drive continuous improvement initiatives across packaging, stock control and scheduling processes.
- Work closely with Operations, Planning and Supply Chain teams to maximise efficiency and minimise waste.
- Develop team capability through coaching, mentoring, performance management and succession planning.
- Promote a culture of accountability, engagement, safety and continuous improvement.
- Lead by example by demonstrating our company values in your day-to-day work.
- This list is not exhaustive, and the job holder may be required to undertake other duties commensurate with the position as required.
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What You'll Bring
- Significant experience within Packaging, Supply Chain, FMCG, Food Manufacturing or Fresh Produce environments.
- Proven leadership experience managing and developing operational teams.
- Strong knowledge of procurement, supplier management, stock control and inventory management.
- Experience managing budgets and delivering against financial and operational targets.
- Excellent understanding of ERP systems and stock management processes.
- Proven track record of delivering continuous improvement initiatives.
- Strong commercial awareness with the ability to balance service, quality and cost objectives.
- Excellent analytical, organisational and problem-solving skills.
- Ability to build strong relationships across all levels of the business.
- Confident communicator with the ability to influence both internal and external stakeholders.
- Hands-on leadership style with the ability to work strategically and operationally.
- Full UK Driving Licence - this is a multisite role.
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What We Offer
- Annual Leave
- Annual pay reviews
- Enhanced pension contributions and company sick pay
- Enhanced family leave
- Health and wellbeing support, including 24/7 GP and EAP
- Employee discounts
- Recognition schemes and long service awards
- Social events, including summer and Christmas parties
- Free tea and coffee on site
- Opportunities for career development and progression
Company Values
- We do the right thing
- We believe in progress
- We are all accountable
- We make a difference
- We are one team
Please be aware we do not provide sponsorship.
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