Therabody
Packaging Program Manager
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Who We’re Looking For:
The Packaging Program Manager is responsible for the day-to-day program management and execution of Therabody’s global packaging artwork portfolio, ensuring projects move efficiently from initial request and briefing through design, review, approval, final artwork release and production handoff.
The role serves as the central point of coordination for packaging artwork needs across products and markets, managing incoming requests, determining requirements and priorities, and keeping internal teams, designers, factories, vendors, and regional stakeholders aligned.
This role also owns the operational coordination of packaging localization and market-specific artwork adaptations, ensuring copy, regulatory requirements, translations, and other market needs are accurately incorporated into the correct packaging versions and delivered on time.
The ideal candidate is a highly organized program manager with strong packaging and artwork experience who can bring structure to a high volume of concurrent requests, proactively manage priorities and dependencies, and keep teams aligned across multiple SKUs, markets, and launch timelines.
Key Responsibilities
Packaging Program Management
- Own the day-to-day program management of packaging artwork projects, from initial request through final artwork release and production handoff.
- Serve as the primary operational liaison between internal teams, designers, factories, vendors, and production partners for packaging artwork requests.
- Receive, scope, prioritize, and manage packaging artwork requests from factories and cross-functional stakeholders.
- Translate packaging needs into clear creative briefs and actionable requests for the design team.
- Manage the packaging design workload and project queue, balancing priorities, launch dates, designer capacity, dependencies, and urgent business needs.
- Build and manage packaging project timelines, proactively identifying risks, bottlenecks, conflicting priorities, and potential delays.
- Coordinate artwork reviews, feedback, revisions, approvals, and final file delivery across design, product, marketing, regulatory/legal, regional teams, factories, and other stakeholders.
- Coordinate with Regulatory, Science, and Legal partners to ensure packaging and labeling requirements are incorporated into artwork and required approvals are completed prior to release.
- Ensure final packaging artwork is delivered accurately and on time, with appropriate approvals and version control.
- Maintain organized packaging files, specifications, approval records, trackers, and other program documentation.
- Drive improvements to packaging workflows, intake processes, prioritization, tracking, and communication to increase efficiency and scalability.
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Packaging Localization & Market Readiness
- Own the coordination of packaging localization and market-specific artwork adaptations across global markets.
- Manage packaging localization projects end-to-end, from scoping and translation through artwork updates, review, approval, and final delivery.
- Coordinate the translation and review of packaging copy, warnings, instructions, claims, regulatory content, and other required on-pack information, routing work to the appropriate internal teams, translators, or external partners.
- Manage packaging versions and SKUs by market, ensuring the correct language, labeling, symbols, barcodes, regulatory requirements, and approved content are reflected in each artwork.
- Coordinate with regional stakeholders, Regulatory, Legal, Product, and factories to ensure market-specific packaging requirements are understood and delivered in line with launch and production timelines.
- Manage external packaging artwork, translation, and production partners where required, including briefing, timelines, deliverables, quality expectations, and issue resolution.
- Maintain and continuously improve packaging localization workflows, approved terminology, market requirements, version-control records, and QA processes to ensure artwork is accurate, consistent, and release-ready.
- Track packaging artwork and localization spend and support budget planning, reporting, and cost management where required.
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Qualifications
- Bachelor’s degree or equivalent practical experience.
- 3+ years of experience in packaging program management, packaging project management, artwork management, or a related field.
- Demonstrated experience managing multiple concurrent projects, stakeholders, timelines, and deliverables in a fast-paced environment.
- Experience working directly with factories, packaging suppliers, or production partners to manage artwork requirements and production timelines strongly preferred.
- Strong project and program management skills, with the ability to create structure, establish priorities, and drive work through completion.
- Experience managing creative or artwork workflows, including briefing, reviews, revisions, approvals, and final asset delivery.
- Strong organizational skills and exceptional attention to detail, particularly when managing multiple markets, versions, SKUs, assets, and deadlines.
- Excellent written and verbal communication skills with the ability to work effectively across creative, technical, operational, and business teams.
- Ability to proactively identify issues, resolve roadblocks, and escalate risks appropriately.
- Experience working with global teams, international markets, factories, production partners, or external vendors strongly preferred.
- Experience with packaging development, artwork production, packaging artwork management systems, or packaging localization workflows is strongly preferred.
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