Padel & Pickleball Coach

"Sports & Leisure Expert, Pizzeria Enthusiast"

You bring your expertise, enthusiasms, and curiosities; and we’ll provide you with a space to play.

• Part Time Role – Weekdays & Weekends – Primarily Mornings
• Permanent Contract
• £11.65/hour to £13.50/hour, including TRONC (Tip & Service Charge)
• Onsite Role
• Based at Mad Swans in the South Downs (Blacknest – Alton, near to Farnham)

About the Role

Mad Swans in the South Downs is looking for a part-time Padel & Pickleball Coach to join the Sports Team. Mad Swans is a countryside hangout for mavericks. The unruly. The friendship groups you wish you were in. The families you want to hang out with. For evenings that go on forever. And weekends that become folklore. Come for a good time. Come for a long time. Come for a breath of fresh air. Whoever you are. Come as you are.

Social play spanning Padel Tennis, Pickleball, Darts, Shuffleboard, and Golf gives guests the chance to explore one game or sample them all, across a few hours, a day, or a long weekend. We’re all about great food, which is why we’ve teamed up with experts in their field to create two distinct dining experiences and endless ways to enjoy them. The Potting Shed proudly boasts a menu of refreshing takes on Brasserie classics while, in The Hangout, the focus is on shareable plates with no compromise on flavor. But wherever guests find themselves, from course to court, the meadow to the orchard, they’re never far from a plate of something delicious to satisfy any craving. And, for evenings that go on forever, an Eco Cabin for the night is only a starlit walk through the wilderness away.

Key Responsibilities

• Organise and run regular Padel Tennis and Pickleball mix-ins for our regular racquets players
• Greet guests and offer a warm welcome
• Assisting with guest enquiries and act as a key point of contact for guests interested in Golf, The Swing Barn, The Putt Patch, Padel Tennis or Pickleball
• Oversee the inventory levels and condition of equipment for Padel Tennis and Pickleball
• Handle telephone enquiries, sports bookings, and process payments in a professional manner
• Assist with guest enquiries in a polite, professional, and efficient manner
• Review daily bookings, tee times, lessons, court bookings, societies, and events
• Complete daily opening and closing tasks to ensure everything is set up, clean, and well-presented ready for when our guests visit
• Replenish stock in the shop and merchandise to ensure it is presented to a high standard
• Ensuring all stock is displayed appropriately with the correct price and bar code
• Assisting with new bookings and changes
• Issuing and collecting racquets, balls, and any sports equipment to guests
• Ensuring all racquets, balls, and sports equipment are looked after, stored appropriately, and replaced when required
• Issuing and collecting golf clubs, putters, drivers, irons, golf balls, and any sports equipment to guests
• Overseeing the Golf Buggies when they are hired out, ensuring disclaimers are completed before Golf Buggies are used and charge them up on a daily basis
• Ensuring all golf clubs, putters, drivers, irons, golf balls, and sports equipment are looked after, stored appropriately, and replaced when required
• Ensuring The Swing Barn, The Putt Patch, and Padel Tennis & Pickleball Courts are clean, tidy, and well presented at all times
• Proactively upselling to guests, including golf buggies, food, drinks, and other activities
• Promoting our Mad Swans Loyalty Programme
• Work closely with the Golf Manager and Golf Assistant Manager to cover all areas within the Sports Department