North West Anglia NHS Foundation Trust
Paediatric Cross-site Outpatient's Manager
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Role Overview
The post holder will provide and lead clinical care within the Outpatient setting and assist in the development of Children’s Services in relation to outpatients, maintaining key performance indicators, partial booking, clinic utilisation, and DNAs. They will be an advocate for children and their families, promoting child-focused family-centred care and acting as a resource for multi-professional teams. They will manage the clinical areas within their responsibility including the development and management of staff and cover for the paediatric inpatient ward managers when they are on leave. The post holder will manage and support the paediatric specialist nurses and contribute to the specialty service development and be actively involved in recruitment and ensure safe staffing of both departments.
Key Responsibilities
- Provide and lead clinical care within the Outpatient setting
- Assist in the development of Children’s Services in relation to outpatients
- Maintain key performance indicators, partial booking, clinic utilisation, and DNAs
- Act as an advocate for children and their families
- Promote child-focused family-centred care
- Act as a resource for multi-professional teams
- Manage clinical areas within responsibility
- Develop and manage staff
- Cover for the paediatric inpatient ward managers when they are on leave
- Manage and support the paediatric specialist nurses
- Contribute to the specialty service development
- Be actively involved in recruitment
- Ensure safe staffing of both departments
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Operational Management
The post holder is responsible for the effective day-to-day operational and line management of nursing staff and resources within the children’s outpatient departments, and for the provision of a high quality, evidence-based, and cost-effective nursing service. They will be expected to work primarily Monday through to Friday but will require flexibility within the working day and the contracted hours to provide cross-site cover. The post holder will develop an environment which supports the value of paediatric nursing and act as a staff and patient advocate. In addition to the nursing and HCA staff on Rainforest and Holly OPD, the post holder will directly manage the paediatric specialist nurses and support development and service provision within their field of expertise.
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Additional Information
Priority will be given to colleagues identified as at risk through the Trust’s redeployment process.
Contact Information
For further details or informal visits, contact:
- Name: Lauren Williams
- Job Title: Paediatric Outpatient Department Manager
- Email Address: lauren.williams74@nhs.net
- Telephone Number: 07843 980065
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