To provide a comprehensive, coordinated, and efficient support service to the Chief Executive and the Executive Team, maintaining the highest possible standards of care and confidentiality.

To provide a comprehensive administration and secretarial support service including diary management, emails, report writing, and review/summarizing of key documents.

To be an ambassador for the CEO and Exec Team, managing daily workloads and communications.

Main duties and responsibilities

• To be the first point of contact for all communication and visitors of the CEO. The PA/Executive Assistant will develop a solid understanding of the needs and preferences of the CEO, the Executive Team, and the charity so that they act as 'gatekeeper' filtering communication and dealing with enquiries promptly and directly where appropriate.
• To manage the CEO’s diary and assist the members of the Executive team with their diaries when relevant, including organizing travel, venues, and meeting arrangements, using wise judgment to manage and prioritize competing demands.
• To provide flawless administrative support to the CEO and Executive Team, compiling information and drafting high-quality documents, data reports aligned with the vision and style of the Charity.
• To summarize research documents, producing commentaries on policy that impacts CXK strategy and delivery.
• To communicate and build relationships with the board of trustees, donors, commissioners, and other high-profile stakeholders in a respectful and professional manner.
• To minute management meetings and board meetings. There will be occasions of flexibility required to meet changing demands and deadlines, including working some evenings and unsociable hours.
• To coordinate and distribute papers for management meetings, board, and committees in a timely manner, ensuring papers are well-ordered and prepared.
• Ensure that the Ashford office operates efficiently, ensuring appropriate procurement of supplies and resources are sourced and delivered.
• Ensure and that all Ashford meeting (both internal and external) logistics, including catering, refreshments, technical and AV (with IT Manager support) Health and Safety, are all planned ahead of time to ensure a smooth experience for all.
• Assist the Company Secretary in the management of Trustees and Governance matters.
• Work in alignment with all CXK policies and procedures including safeguarding, health and safety, data protection, and equality, diversity, and inclusion.