The role provides the opportunity to work a breadth of different brands, including People’s Pension, Tequila Rose, Hilltop, Collective Diary, and Quilter.

Your key responsibilities are:

Client Servicing

• Support the day-to-day management of assigned Paid Social clients and campaigns.
• Build strong working relationships with client contacts through clear communication, timely updates, and dependable delivery.
• Prepare campaign updates, performance commentary, and analysis for client meetings, with guidance from the Paid Social Account Managers.
• Contribute ideas and observations that help identify opportunities to improve performance or add value to clients.
• Confidently present analysis and insights in client meetings.
• Support in keeping clients up to date on relevant industry and platform developments.

Strategy & Collaboration

• Support the development of Paid Social campaigns across brand and performance.
• Collaborate with the planning team and wider activation team to help deliver integrated campaigns.
• Stay updated on industry trends, emerging technologies, and paid social best practice, sharing useful learnings with the team where relevant.
• Input into client presentations by contributing platform insight, campaign learnings, performance analysis, and optimization recommendations.
• Take part in agency initiatives such as knowledge sharing sessions, training, and wider team development.

Delivery

• With the support of a Paid Social Manager, plan, build, activate, and optimize paid social campaigns to meet the requirements of the client brief.
• Check the ad accounts you work across daily to ensure campaigns are pacing against forecasted spend and estimated delivery across agreed KPIs.
• Monitor performance and proactively flag issues, risks, or opportunities to the Paid Social Account Manager with clear recommendations.
• Produce accurate reporting, post-campaign analysis, and actionable learnings for internal and client review.
• Maintain strong quality control across campaign setup, creative trafficking, naming conventions, budgets, targeting, tracking, and reporting.
• Demonstrate strong attention to detail and problem-solving, while asking for support where needed.

Industry & Agency Engagement

• Maintain regular contact with relevant media owners and platform partners, in collaboration with the wider team.
• Keep up to date with media trends and client sector developments.
• Bring curiosity, fresh thinking, and a willingness to challenge best practice.

ABOUT YOU

Skills & Experience

• Previous paid social experience, preferably within a media agency environment.
• Experience planning, activating, optimizing, and analyzing paid social campaigns across the funnel.
• Hands-on experience with Meta and TikTok is essential. Experience with Reddit, Snap, YouTube, and/or a willingness to expand your digital channel experience is preferred.
• Strong analytical ability, with evidence of using performance data to develop recommendations and improve campaign delivery.
• Strong attention to detail and confidence working across campaign setup, QA, reporting, and optimization.
• Proven ability to work independently on assigned tasks while collaborating effectively with the wider team.
• Self-motivated, proactive, and organized, with the ability to take ownership of tasks and drive them to completion.
• A track record of pushing boundaries and challenging best practices.
• A passion for paid social, innovation, and delivering brilliant implementational planning and buying.

WHAT DOES IT MEAN TO WORK HERE?

You are here to do the best work of your career by doing things differently, to win awards, and to grow an agency business.

Be part of an inclusive culture that respects work/life balance and brings fun back to the workplace.

Agency benefits

• 27 days holiday (2 used at Christmas, plus 1 additional day each year you work here, up to 30 days).
• Flexible & hybrid working (3 days per week in the office)
• Up to 5 Learning Days each year to support professional growth & development
• Work from anywhere for up to 2 weeks of the year
• Personal finance adviser
• Discretionary summer profit share bonus and Christmas bonus
• Private Medical Insurance (Vitality) & cash back plan (Medicash)
• Choice of 5 gyms
• Season ticket Loan
• Cycle to work scheme & Tech scheme
• Life Assurance, critical Illness cover & income protection
• Enhanced family-friendly policies, including Shared Parental & Adoption Leave
• Royal London pension (8% employer contributions up to £35k, 5% thereafter)
• Employee assistance programme & MHFA trained colleagues

Bountiful Cow is committed to creating a diverse environment, where employees feel empowered to share different ideas, perspectives, and experiences in a collaborative and creative work environment. Equality and inclusion are at the heart of our culture. All qualified applicants will receive consideration for employment without regard to age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality, and ethnic or national origins), religion or belief, sex, or sexual orientation.