Buckles Solicitors LLP
Paralegal - Court of Protection
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About Buckles:
Buckles Law is an award-winning firm that provides world-class client experience on a comprehensive range of legal services to both businesses and individuals in the UK and internationally.
We deliver effective and cost-efficient legal solutions from our offices based in Bristol, Cambridge, London, Nottingham, Peterborough, and Stamford with international presence in Paris and Milan.
This is made possible due to our team of highly dedicated, enthusiastic professionals across our locations. We pride ourselves on providing a positive work environment where independent thinking and new ideas are actively encouraged and where every member of the team genuinely can make a difference.
Buckles holds the LawNet Mark of Excellence, is Investor in People Gold accredited, and is a certified B Corporation, reflecting its commitment to excellence, people and responsible business practices.
We are recruiting for a Court of Protection Paralegal
We are recruiting for a Court of Protection Paralegal to join our busy and growing Private Client department in Peterborough for a full-time (37.5 hours per week, Monday – Friday 09:00 – 17:30) permanent role.
This is an exciting opportunity to join a high‑performing, forward‑thinking and collaborative Private Client practice, renowned for delivering exceptional advice to a sophisticated client base. The role offers access to consistently excellent quality work and the opportunity to play a meaningful role in the continued growth and strategic development of the team and be part of an innovative law firm.
Being a Paralegal:
As a Court of Protection Paralegal, you will be a key member of the Private Client team, supporting the delivery and development of our Court of Protection offering. The role will involve proactive client contact, Attorneyship and Deputyship matter support, document production, legal drafting, administrative assistance, compliance monitoring, and effective management of client and matter information.
The successful candidate should have excellent communication skills, strong attention to detail, commercial awareness, and the ability to build trusted relationships with vulnerable clients, their families, attorneys, deputies, and professional colleagues.
Responsibilities:
Working under close supervision and direction of an experienced lawyer, the successful candidate will support the department and the firm in the following ways:
- Support the management of Court of Protection, Attorneyship and Deputyship matters, helping to ensure that client work is progressed efficiently, accurately and in line with agreed service standards.
- Assist with the management of fiscal and compliance risk on Attorneyship matters, including maintaining accurate records, diarising key dates, monitoring deadlines and escalating issues where appropriate.
- Provide continuity of support for Court of Protection clients, ensuring clients and their families receive a consistent, responsive and empathetic service.
- Support the growth of the firm’s Court of Protection offering by contributing to efficient matter handling, client service improvements and the development of internal processes.
- Monitor and support compliance with internal and client service level agreements, ensuring deadlines, tasks and follow-up actions are recorded and progressed in a timely manner.
- Provide practical support colleagues helping to maintain continuity of matter progress and client service.
- Demonstrate a thorough understanding of how the business works.
- Draft correspondence/documents for review by relevant legal professionals.
- Use IT systems and other resources to effectively improve efficiency, quality and service levels.
- Actively raise the profile of the firm within the chosen marketplace and conduct oneself in business and personal life in a manner which does not adversely affect the reputation of the firm.
- Deliver their individual fee target and meet agreed Key Performance Indicators with minimal supervision.
- Ensure high levels of client satisfaction and build appropriate relationships with clients.
- Adhere to agreed quality procedures and management systems.
- Continually develop technical and non-technical skills to meet client and firm requirements and demonstrate continuous improvement in all areas of work.
- Occasional travel required for business development, meetings and training purposes and to include travelling to meet the support needs of vulnerable clients
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Any other duties and responsibilities express and implied which arise from the nature and character of the post. The job description may be changed on notice.
The successful candidate will deliver on agreed cases in accordance with the firm’s standards, procedures, behavioral statements and support the wider team as required across all our offices, although the candidate will be based at our Peterborough office.
Requirements of the successful Paralegal:
Qualifications:
Ideally relevant professional qualifications and/or relevant industry experience.
In the absence of the above, a strong academic record.
Skills / Experience:
- A basic legal understanding of Private Client work, with an interest in or experience of Court of Protection, Attorneyship or Deputyship matters.
- Excellent verbal and written communication skills.
- Appropriate empathic qualities given the nature of the work.
- Working knowledge of case management systems and Microsoft Office applications.
- Ideally experience in Private Client and/or Court of Protection work, including supporting vulnerable clients, attorneys, deputies or professional fiduciary matters.
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Personal attributes:
- Professional business-like appearance and conduct.
- A strong team player with a motivational hands-on approach with the ability to identify and deliver what is required.
- Uses initiative, drives, plans and organises own time and workload to successfully meet deadlines and can autonomously prioritise their caseload.
- A measured and rational approach to problem solving.
- Ability to deliver under pressure without compromising on accuracy and to maintain a high level of performance in assigned areas of work.
- Flexibility to respond quickly and effectively.
- Deals confidently and diplomatically with clients and other stakeholders.
- Demonstrates integrity and congruence when dealing with people.
Reward and development:
Buckles recognise the success of every employee; working with you to ensure you have what you need to maximise your potential and develop your career.
Alongside a host of development, professionally and personally, we offer some fantastic benefits, which include:
- 25 days annual leave + all UK Bank Holidays.
- An additional day for your birthday each year (or closest working day to your birthday).
- Additional annual leave on Christmas Eve (1 full day) and New Years Eve (half day PM) if these days fall on a contracted working day.
- Private healthcare options for you – via AXA.
- Free healthcare cash back plans for you and your family – funded by Buckles.
- Enhanced pension – 5% matched contribution by Buckles.
- Ability to buy additional holiday – up to 5 days per year.
- Group Life Assurance – 4 x your annual salary.
To apply:
Please submit an up-to-date CV demonstrating your skills and experience that are suitable for this role.
We are an equal opportunity and disability-inclusive employer and value diversity across the firm. We do not discriminate based on age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, sexual orientation or parental or caring status.
Please let us know if you require any reasonable adjustments to be made to the recruitment process. If you would prefer to discuss this confidentially, please email careers@buckles-law.co.uk and add the job title in the subject line of the email.
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