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Capita Personal Independence Payment (PIP)

Paramedic Assessor

Wales, Wales
£40.5k/yr
Posted 19 days ago
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Paramedic Assessor / Functional Specialist

Company Description

Are you looking for a better work/life balance? If you’re a registered paramedic ready to step away from shift work and looking for a new way of working, this could be your perfect next move!

We offer a values-driven environment – our Capita Values of:

  • Customers First
  • Fearless Innovation
  • Achieve Together
  • Everyone is Valued underpin how we treat each other and our clients.

We have clinic locations across Wales and offer a hybrid working environment.


Job Description

As a Paramedic Assessor / Functional Specialist at Capita HAAS (Health Assessment Advisory Service), you’ll use your clinical expertise and analytical skills to assess benefits claimants in person or via video link, write detailed reports, and provide clinical recommendations while enjoying a more structured and flexible working environment.


What We Offer

Core Benefits

  • Excellent training and ongoing support, with wellbeing prioritised

  • Flexible hours: Full or part-time (minimum 3 days per week)

    • Monday to Friday (8am–5pm), with no weekend or night shifts (occasional 8pm finishes may be required)
  • Competitive salary:

    • Starting at £39,500 (rising to £40,500 after DWP approval)
  • 10% Salary Bonus Scheme (based on quality and performance)

  • Hybrid working: Up to 3 days working from home + clinic-based assignments

    📺 Watch a short video to learn more

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Only hits

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Additional Benefits

  • Full support for HCPC/NMC fees and revalidation
  • 15 weeks’ full maternity, adoption, and shared parental pay
  • Company pension, life assurance, and Cycle2Work scheme
  • Discounts across retail, travel, technology, and wellbeing
  • Free access to Headspace (you + up to 5 others)
  • One paid volunteering day per year
  • Ongoing training and clear career pathways
  • 25 days’ holiday (rising to 27) with the option to purchase up to 5 extra days

Key Responsibilities

In this role, you will:

  • Conduct in-person, video, or telephone assessments to evaluate how health conditions impact daily living
  • Demonstrate observation, empathy, and listening skills while gathering information
  • Analyse clinical evidence and supporting documentation
  • Produce detailed reports (3,000–4,000 words) providing evidence-based clinical justification for DWP decisions
  • Continuously develop your knowledge across a range of medical conditions
  • Complete up to 3 assessments per day in structured environments

Requirements: About You

You must be:

  • HCPC-registered paramedic with a valid Professional Practice Number (PIN) and no current practice restrictions
  • Minimum 1 year of post-registration experience
  • Possess strong communication and interpersonal skills
  • Able to produce clear, accurate, and detailed reports
  • Comfortable working quickly to meet structured targets
  • Proficient with IT and Microsoft Office, with the ability to adapt to new systems remotely
  • Safeguarding-aware: Exempt from the Rehabilitation of Offenders Act 1974; enhanced criminal checks required
  • Must hold the right to work in the UK (visa sponsorship unavailable)
  • Have either a driving licence or access to transport for clinic assessments

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Company Background: Capita HAAS

We deliver the Health Assessment Advisory Service (HAAS) for the government, supporting individuals applying for benefits such as:

  • Personal Independence Payment (PIP)
  • Employment and Support Allowance (ESA)
  • Universal Credit (UC)

Security & Compliance

Successful applicants must pass Government Baseline Personnel Security Standard vetting (which includes an enhanced criminality check, including spent and unspent convictions).

This role involves regulated activity relating to vulnerable adults, subject to safeguarding regulations.


Next Steps

Take the first step: ✨ **Apply with our short form + upload your CV** (Note: Unexplained gaps in your CV must be clarified.)

Equal opportunity employer As a Disability Confident Leader, we guarantee interviews for eligible disabled candidates who meet the criteria.

For queries or adjustments: 📧 recruitmentteam@capitausa.com ☎ 0300 303 8544

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Skills

Clinical Assessment
Report Writing
Analytical Skills
Interpersonal Communication
Empathy
Clinical Justification
Microsoft Office
Observational Skills
Case Management
Remote Working

Location

Powys, Wales, United Kingdom

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