Capita Personal Independence Payment (PIP)
Paramedic Assessor
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Paramedic Assessor / Functional Specialist at Capita HAAS
Company Description
Are you looking for a better work/life balance?
If you’re a registered paramedic ready to step away from shift work and looking for a new way of working, this could be your perfect next move!
We offer a values-driven environment where our Capita Values—Customers First, Fearless Innovation, Achieve Together and Everyone is Valued—underpin how we treat each other and our clients.
We have clinic locations across the Midlands and offer a hybrid working environment.
Job Description
As a Paramedic Assessor / Functional Specialist at Capita HAAS (Health Assessment Advisory Service), you’ll use your clinical expertise and analytical skills in a different way—to meet with benefits claimants in person or via video link, write in-depth reports, and make important clinical recommendations, all while enjoying a more structured and flexible way of working.
What We Offer
Core Benefits
- Excellent training and ongoing support – Be part of our valued team where wellbeing is prioritised
- Flexible hours – Full or part time (minimum 3 days per week)
- Core working hours – Monday to Friday, 8am to 5pm, with no weekend or night shifts (occasional 8pm finishes may be required)
- Competitive pay – £39,500 starting salary, rising to £40,500 after DWP approval
- Performance-based bonus – £4,000 (10% of salary) Bonus scheme (based on quality and performance)
- Hybrid working model – Up to 3 days per week home-working, the rest clinic-based
- Watch this short video to find out more
Additional Benefits
- Professional support – HCPC/NMC fees paid and full revalidation support
- Family leave/balance – 15 weeks’ full maternity, adoption and shared parental pay
- Pension & protection – Company pension, life assurance and Cycle2Work scheme
- Retail, travel & tech discounts – Access to a range of discounts across wellness, travel and technology
- Mental wellness – Free access to Headspace (for you and up to 5 others)
- Social responsibility – A paid volunteering day each year
- Career growth – Ongoing training, development and clear career pathways
- Holiday flexibility – 25 days’ holiday (rising to 27 with service), with the option to buy more up to 5 days
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Key Responsibilities
- Conducting assessments to evaluate how conditions impact daily living
- Observing, listening, and gathering information with empathy
- Analysing clinical evidence and supporting documentation
- Producing detailed written reports (3,000–4,000 words)
- Providing clear clinical justification to support DWP decisions
- Continuously developing knowledge across a range of conditions
What You’ll Do in This Role
- Carry out structured assessments to understand how a person’s health condition affects their day-to-day life.
- Produce high-quality, detailed, evidence-based reports that support the Department for Work & Pensions (DWP) in making fair and informed decisions.
- Complete up to 3 assessments per day, either:
- Face-to-face at one of our clinics
- Via video call or telephone
Qualifications & Requirements
About You
- HCPC-registered paramedic with a valid UK PIN and no current restrictions
- Minimum of 1 year’s post-registration experience
- Strong communication and interpersonal skills
- Ability to produce clear, accurate and detailed reports
- Comfortable working quickly to meet structured targets
- Good IT skills including Microsoft Office, and the ability to learn new systems while working remotely
- Excellent observational and communication skills, including empathy and the ability to dig deeper in conversations
- Driving licence or access to transport for assessment centre work
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Additional Notes
- Right to work in the UK – Visa sponsorship is not offered for this role.
About Capita HAAS
Capita delivers the Health Assessment Advisory Service (HAAS) on behalf of the government. Our team supports individuals applying for benefits, including:
- Personal Independence Payment (PIP)
- Employment and Support Allowance (ESA)
- Universal Credit (UC)
Security & Compliance
Successful candidates must complete:
- Government baseline personnel security vetting (a standard pre-employment screening process requiring access to government assets)
- An enhanced criminality check (showing both spent and unspent convictions due to regulated activity under UK law).
What Happens Next?
Application Process
Please:
- Complete our short application form
- Upload your CV (ensure there are no gaps)
Notes:
- Equal opportunity employer – We welcome applications from all backgrounds.
- Disability Confident Leader – We guarantee interviews for disabled applicants who meet the minimum criteria.
For Queries
For any questions or to discuss reasonable adjustments, contact our recruitment team:
📧 [email](mailto:[email protected]) 📞 0300 303 8544
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