Parentsactive CIC
Parent Carer Advocate

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About Us
We are a long-established organisation dedicated to supporting families of children and young people with disabilities. We were founded over 25 years ago - a milestone that reflects our enduring commitment to advocacy, empowerment, coproduction, and peer support. Originally operating under the umbrella of HF Mencap, we became an independent Community Interest Company (CIC) in 2023. Hammersmith and Fulham awarded us with a Civic Honour in April 2025, in recognition of our impact and dedication.
Our small but dynamic team works passionately to support parents and carers in navigating the often-complex world of disability services. Through personalised advocacy, accessible information, and regular activities such as coffee mornings training and information sessions, we create safe, welcoming spaces where families can connect, learn, and feel heard. We play a central role in service development and co-production across our area, ensuring that the voices of parents and carers shape the services their children depend on. From influencing policy to supporting individual families, we are proud to be a trusted source of guidance, strength, and community.
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About the Role
Are you enthusiastic about empowering families and ensuring access to the right support? We are looking for a compassionate and experienced Parent Carer Advocate to support Families of Children/young people with Disabilities.
Job Summary
- To support and advocate for parents/carers of disabled children aged up to 25 years old and resident in London Borough of Hammersmith & Fulham.
- To support parents/carers to express their views and wishes regarding the services they receive for their children/young people.
- To support parents and carers at relevant meetings for their child.
- To promote social inclusion and equality.
You will work from home and in community venues within Hammersmith and Fulham, working closely with families and community partners to reduce isolation, promote access to entitlements, and support informed decision-making.
We are Looking for someone who:
- Has experience providing advice or advocacy to individuals in a community or voluntary sector setting.
- Has a knowledge and understanding of at least two of the following areas:
- Adult/children social care
- Special Education Needs and knowledge of the Children and Families Act
- Health (including mental health services, Continuing Health Care)
- Housing
- Youth services
- Understands the challenges faced by families of children/adults with disabilities.
- Can build trust with diverse communities and communicate clearly and empathetically.
- Can maintain accurate case records and work with safeguarding procedures.


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What We Offer:
- Supportive, flexible working environment
- Regular supervision and training opportunities
- The chance to make a real difference in people’s lives.
To apply:
- Please send an up-to-date CV and a short cover letter, addressing all aspects of the Job Description and Person Specification to nandini.ganesh@parentsactive.org.uk.
- Please include the names of two referees within your cover letter, one of whom must be your most recent line manager.
- Please send the cover letter and CV as two separate attachments on your email.
Full Job Description and Person Specification: Parent Carer Advocate Job description
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