Partington’s Holiday Parks
Park Manager
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About the Role
We’re looking for an experienced, commercially minded Park Manager to lead one of our successful Partington’s Holiday Parks, Tarn House Holiday Park in Skipton and bring the Partington’s lifestyle to life every day.
This is a hands-on leadership role with responsibility for the overall performance of the park and the delivery of agreed sales targets, from sales and profitability to customer experience, team development and the day-to-day running of the business.
You’ll be the face of Partington’s on Park, with the drive and motivation to attract new customers, grow sales and make your park the place people want to visit, stay and make precious memories.
Because being a Park Manager at Partington’s isn’t simply about running a successful holiday park.
It’s about creating a place where owners are happy, teams are proud to work and people genuinely feel that every day can be a holiday.
You’ll be an ambassador for our lifestyle brand and our vision:
TO MAKE EVERY DAY FEEL LIKE A HOLIDAY.
Your Mission
Your role is to make your park the best it can be.
- Lead the team, drive commercial performance and create an experience that makes people want to visit, stay, return and ultimately become an owner for many years.
- Have a strong focus on sales and growth, identifying opportunities across the park and making sure we’re maximising every opportunity to sell holiday homes and create happy, long term owners.
- Understand that selling a holiday home is about much more than the holiday home itself. It’s about helping people imagine a different lifestyle, more time together, friendships, freedom, experiences and years of memories.
- Once they become owners, your role doesn’t stop.
- Help create a park community where people love being owners, feel looked after and are proud to call Partington’s their home away from home.
Because we believe happy owners are at the heart of a successful park.
What You’ll Be Doing
Drive Sales and Commercial Performance
- Take ownership of the park’s financial performance, revenue and profitability.
- Maximise holiday home sales, identifying opportunities to optimise the park, available pitches and holiday home stock.
- Work closely with the sales team to understand performance, leads, stock and opportunities, taking action where needed to maximise results.
- Ensure the park is presented in a way that inspires prospective owners and showcases the Partington’s lifestyle.
- Develop a strong sales culture across the park, ensuring everyone understands how their role contributes to the customer journey and overall performance.
- Monitor sales targets and performance, using data and insight to identify opportunities and take action.
- Look for opportunities to increase revenue across the park’s facilities, services and retail operations.
- Ensure sales processes, documentation, deposits, pricing and financial information are managed accurately and in line with company policy.
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Lead the Park and Bring the Partington’s Lifestyle to Life
- Take overall responsibility for the day-to-day running and performance of the park.
- Be a visible, approachable and positive ambassador for Partington’s, setting the tone for the park and ensuring our values are reflected in everything we do.
- Create a welcoming, professional and enjoyable environment for owners, guests and team members.
- Build strong relationships with owners, listening to their feedback and understanding what matters to them.
- Work with your team to continually improve the owner and guest experience and create a park people are proud to be part of.
Create Happy Owners
- Build genuine relationships with owners and create a strong sense of community on park.
- Understand the owner journey from their first visit through to becoming a long-term Partington’s owner.
- Work with your teams to resolve issues quickly and positively, always looking for ways to improve the owner experience.
- Use owner feedback and insight to identify opportunities to improve the park and the lifestyle we offer.
- Create an environment where owners feel valued, listened to and proud to be part of Partington’s.
- Recognise that owner satisfaction and commercial success go hand in hand.
Lead and Develop Your Team
- Lead, motivate and develop your department heads and wider park team.
- Give your teams the confidence, support and accountability they need to deliver outstanding performance.
- Set clear expectations and ensure every department understands its targets and priorities.
- Communicate performance regularly and celebrate success.
- Support recruitment, induction, training and ongoing development across the park.
- Create a positive working environment where people enjoy coming to work and feel they can develop their careers.
- Take responsibility for the welfare and wellbeing of your team and promote a safe, supportive and enjoyable workplace.
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Run a Safe, Successful and Well-Presented Park
- Ensure all departments operate effectively and within agreed budgets.
- Work closely with the maintenance team to prioritise work and ensure the park is maintained to a high standard.
- Take responsibility for health and safety, ensuring the park meets all relevant legislative and company requirements.
- Ensure company policies and procedures are followed across all areas of the park.
- Build strong relationships with local authorities and the wider local community.
- Take responsibility for Duty Manager arrangements and ensure the park is appropriately managed at all times.
What We’re Looking For
You’ll be an experienced leader who is commercially driven, passionate about people and motivated by creating great experiences.
You’ll ideally have:
- Experience managing a busy hospitality, leisure, holiday park, retail or customer-focused operation.
- Strong sales experience and a proven ability to drive commercial performance.
- Experience managing budgets, targets and financial performance.
- A natural ability to build strong relationships with customers, owners and teams.
- Experience leading, developing and motivating a diverse team.
- A genuine passion for customer service and creating memorable experiences.
- The commercial instinct to spot opportunities and the drive to turn them into results.
- A proactive approach and the confidence to make decisions and take ownership.
- Strong communication, organisation and problem-solving skills.
- A positive attitude and the ability to create an enjoyable working environment.
- The personality and confidence to be a strong ambassador for the Partington’s brand.
Most importantly, you’ll believe in what we’re trying to create.
You’ll understand that Partington’s is a lifestyle, not just a holiday park, and you’ll be passionate about helping our owners make the most of it.
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