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Park Warden
We are seeking a dedicated and enthusiastic Park Warden to join our team at Harrison Leisure UK Ltd. As a Park Warden at White Rose Holiday Park, you will play a crucial role in maintaining the security, cleanliness, and positive atmosphere of our park. You will be responsible for customer service, safety, maintenance, and ensuring that all park rules and regulations are followed.
Key Responsibilities
Customer Service:
- Greet and assist guests upon arrival, providing information about park facilities, rules, and services.
- Address guest inquiries and concerns promptly, maintaining a high level of professionalism and courtesy.
- Create a friendly and welcoming atmosphere for all visitors.
Park Security and Safety:
- Conduct regular patrols of the park to ensure the safety and security of all guests and owners.
- Enforce park rules and regulations, maintaining a safe and orderly environment.
- Respond to emergencies, incidents, or disturbances efficiently and calmly.
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Maintenance:
- Perform basic maintenance tasks to keep the park in good condition.
- Report any issues requiring further repairs and coordinate with the maintenance team for timely resolution.
Communication and Documentation:
- Keep accurate records of incidents, guest interactions, and any other relevant details.
- Provide daily reports on activities and any notable incidents.
- Perform other duties as necessary to support the overall success of the park.
Skills & Qualifications:
- Strong communication and interpersonal skills.
- Ability to handle difficult situations with professionalism and tact.
- Basic knowledge of maintenance tasks (preferred).
- Previous experience in a similar role or customer service environment is an advantage.
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Company Responsibilities:
At Harrison Leisure UK Ltd, we pride ourselves on creating a safe and productive working environment for all our employees. As a Park Warden, you will be expected to:
- Adhere to all health and safety policies to maintain a safe working culture.
- Ensure safety standards are met and suitable protective clothing is worn at all times.
- Report all accidents, incidents, and near misses to your manager.
Why Join Us?
- Opportunity to work in a dynamic and friendly team environment.
- Full training and ongoing support.
- A chance to make a real difference in creating a safe and enjoyable experience for our guests.
This role involves weekend work. If successful, you will be expected to work Monday, Thursday, Friday, Saturday, and Sunday, 16:30 - 00:00.
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