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Parkway Volkswagen Kettering Parts Advisor Apprenticeship
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About the Role
Our Parts Advisors drive sales of parts and accessories and liaise with the workshop team to ensure that they have the parts they need to work effectively.
This is a varied role where you will gain the life and technical skills to build your career with us.
The Parts Department
The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling, and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks.
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Your Duties
Your duties will vary from day to day and could include:
- Providing advice to customers who are having problems with their vehicles.
- Taking sales orders from customers both face to face and over the phone.
- Stock control for vehicle parts and accessories.
- Maintaining an ordered stock room.
- Raising invoices for parts sold.
- Liaison with internal teams to ensure the correct stock is placed at the right time.
Our Ideal Candidate
Our ideal candidate will be methodical in their way of working and be able to demonstrate precise attention to detail.
As a central point of contact for both of our internal and external customers, you will need to have excellent communication skills.
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You also should be IT literate (although full training will be provided).
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
- Enthusiasm and willingness to learn
- Teamwork
- Strong communication
- Customer Service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.
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