IVC
Part Time Animal Care Assistant
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At inspiring vet care, our people are at the heart of everything we do.
As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners.
We are seeking an enthusiastic, team-orientated Animal Care Assistant to join our team at Victoria Vets on a part-time basis, working 30 hours per week. The role will predominantly be based at our Aberdare site, with some Reception cover at Dowlais as needed.
Victoria Veterinary Practice
Victoria Veterinary Practice is a community-minded, multi-branch veterinary practice. Both our sites (Dowlais & Aberdare) are situated in the South Wales valleys with easy access to Cardiff. Our Dowlais site is near the beautiful Brecon Beacons. Our state-of-the-art facilities boast advanced equipment. At our Dowlais site, we have a dedicated lab for all in-house testing, dental suite, 2 theatres, separate dog and cat kennels, large prep area, isolation ward, ultrasound machine with cardiac probe, digital radiography. At Aberdare, we have Digital xrays, dental suite, separate dog/cat kennels and an ultrasound machine.
Join a close-knit team that works together to provide the best care possible for our furry friends. Our team comprises 7 Vets, 7 RVNS, 1 ACA, and further supporting and leadership team members. Collaboration, teamwork, and camaraderie are the pillars of our vibrant workplace culture.
How You’ll Make a Difference
As a Veterinary Care Assistant, you will play an important role in supporting the clinical team to deliver high standards of patient and client care, while helping to ensure the practice environment runs smoothly and safely. You will be supported by our Head Nurse and Senior Receptionist.
Working under the direction of a Veterinary Surgeon or Registered Veterinary Nurse, you'll support inpatient care, assist with patient handling and restraint, help maintain clinical areas and equipment, and contribute to a positive and compassionate experience for both patients and clients.
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The role will also include Reception cover as needed, which involves you being the first point of contact for clients, playing a key role in delivering a welcoming, professional and compassionate experience at every interaction. You’ll support the smooth running of the practice by managing appointments, handling enquiries, supporting client communications and working closely with clinical and non-clinical colleagues to ensure a positive client and patient journey.
Working Pattern
- 3 days per week – Monday to Friday on a rota basis
- 10-hour shifts – 8am to 6pm
- No weekends and no out-of-hours
Key Responsibilities
- Work collaboratively and with passion as part of a strong clinical team to deliver high-quality patient and client care across the hospital
- Support clinicians, nurses and owners to provide hospitalised patients with the highest standard of individualised care
- Ensure practice facilities and equipment are cleaned, maintained and stocked in line with infection control policies
- Liaising effectively with the veterinary and nursing teams
- Welcoming clients and their pets with a professional and caring approach
- Answering calls, responding to enquiries and managing appointment bookings
- Supporting the day-to-day running of a busy reception area including keeping the reception area clean, calm and inviting
You Might Be a Great Fit If...
You are a reliable and motivated individual who enjoys working as part of a team and is keen to develop within a veterinary environment. You’ll bring:
- A caring, professional approach with a genuine interest in animal welfare
- Good communication skills and the ability to work collaboratively with colleagues and clients
- Strong organisational skills and the ability to manage tasks effectively in a busy environment
- A proactive attitude to learning, with openness to feedback and development
- Experience of working with animals in either a clinical or non-clinical setting would be advantageous
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How We’ll Support You
At inspiring vet care, we’re committed to supporting your ongoing development and wellbeing. When you join us, you’ll benefit from:
- Structured development opportunities, including access to VCA development programmes and apprenticeships
- Clear career pathways with progression opportunities into Student Veterinary Nurse roles and beyond
- Supportive, collaborative teams focused on delivering high-quality patient and client care
- A values-led culture focused on care, community and continuous improvement
What We Offer Our Team
- 6.6 weeks' annual leave plus your birthday off
- Increasing holiday allowance based on length of service
- Enhanced family-friendly policies, including maternity, paternity, adoption, shared parental and surrogacy pay
- Employee wellbeing initiatives including Healthcare Cash Plan and Cycle to Work salary sacrifice schemes, subject to eligibility criteria
- Learning and development opportunities via the inspiring vet care Academy
- Pension scheme
- Discounted veterinary care
- Voluntary benefits including Green Cars salary sacrifice scheme and access to discounts and cashback with hundreds of participating retailers
We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources.
Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.
Salary
£0 - £0 a year
£19,890 pro-rata
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