Protected Trust Services
Part time Commercial Administrator
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Location: Sunderland Hours: Part-time Contract: Permanent Reporting to: Commercial & Partnerships Manager
About the Role
We’re looking for a Commercial Administrator to join our team.
This role is about more than keeping things organised, although you’ll be very good at that. You’ll be the behind-the-scenes support that helps our commercial department run smoothly, keeping information accurate, tasks on track and colleagues well supported. You’ll be someone who pays close attention to detail, stays calm when things get busy and enjoys being the go-to person for commercial queries from colleagues, members and suppliers. You’ll provide day-to-day administrative support to the Commercial team, as well as supporting the wider business when needed. In return, you’ll join a genuinely supportive team that celebrates the small wins, shares a passion for travel and knows how to have a laugh along the way.
Key responsibilities
Supplier and partnership support
You’ll be responsible for:
- Supporting the preparation and management of supplier agreements
- Assisting with the onboarding and implementation of new supplier partnerships
- Maintaining accurate supplier information, commercial details and documentation across internal systems
- Keeping relevant databases and spreadsheets accurate and up to date
- Supporting the delivery of supplier marketing campaigns and seasonal promotions
- Taking ownership of key administrative tasks relating to member and supplier set-up
- Assisting with quarterly and annual reporting
- Supporting PTS events, supplier roadshows and other business activities as required
- Responding to internal and external commercial queries in a helpful and professional manner
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About you
You’ll be organised, dependable and comfortable managing several priorities at once. You’ll enjoy working as part of a team, but you’ll also be confident taking ownership of your own tasks.
Essential skills and experience
- Previous experience in an administrative or commercial support role
- Excellent attention to detail and strong organisational skills
- Good numerical skills
- Strong written and verbal communication skills
- The ability to multitask, manage priorities and meet deadlines
- A collaborative approach and a willingness to support others
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Desirable skills and experience
- Experience in the travel or tourism industry
- Experience working with contracts or supporting supplier negotiations
- Experience analysing sales or financial performance data
- Confidence using online tools and Microsoft Office, including Excel
Salary and benefits
- Competitive salary
- Part-time, permanent role
- Company pension
- Company events
- Employee discounts
About Protected Trust Services
Protected Trust Services supports travel businesses across the UK by providing financial protection, business support and access to a trusted network of industry partners. We’re proud to work with people who care about doing things properly, supporting one another and helping independent travel businesses succeed.
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