Jackson Lift Group
Part-Time Office Administration Assistant
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Company Description
Jackson Lift Group is a family-owned and operated business that focuses on delivering high-quality service with customer needs at the forefront. Established in 1979, the company has grown to become the largest independent lift, escalator, and cradle maintenance provider in the UK. This growth is driven by the strong commitment of team members to meeting diverse client requirements. Jackson Lift Group serves organizations of all sizes and offers friendly, local service across the country. From ongoing maintenance to new installations, the company supports a wide range of lift, escalator, and cradle systems.
Role Description
This part-time Office Administration Assistant role is based on-site in Cardiff. The assistant will support daily office operations, including handling incoming calls, managing correspondence, and maintaining electronic and paper records. Responsibilities include:
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- Preparing and processing documents
- Assisting with scheduling meetings and appointments
- Providing general clerical support to the wider team
- Coordinating with internal colleagues and external contacts
- Updating databases and logs
- Ensuring the office environment remains organized and efficient
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The position requires reliability, attention to detail, and a professional approach to customer and colleague interactions.
Qualifications
- Strong Administrative Assistance and Clerical Skills to handle general office tasks, documentation, and record-keeping.
- Effective Phone Etiquette and Communication skills to manage calls, inquiries, and interactions with customers and team members.
- Executive Administrative Assistance capabilities to support managers with scheduling, document preparation, and coordination.
- Good organizational and time-management skills, with the ability to prioritize tasks in a busy office environment.
- Proficiency with common office software (e.g., email, word processing, spreadsheets) and comfortable learning new systems.
- A professional, customer-focused attitude and the ability to work collaboratively in a team.
- Prior experience in an administrative or office support role is beneficial; relevant vocational training or certification in administration is an advantage.
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