Stratstone
Part Time Receptionist
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Company Description
Stratstone is the UK’s leading premium automotive retailer, selling and servicing new and used vehicles across 70 locations nationwide. The company represents renowned brands including Aston Martin, BMW, Ferrari, Jaguar Land Rover, Mercedes-Benz, MINI, Porsche, and Smart. Established in 1921, Stratstone is recognized for outstanding customer service and expert aftercare for premium vehicles. Team members work with inspirational brands and pioneering products in a dynamic, fast-paced environment, with career opportunities available across sales, service, parts, customer service, finance, administration, and management. For more information on current vacancies at Stratstone, please visit www.jobsatpendragongroup.co.uk.
Role Description
The Part Time Receptionist will be the first point of contact for customers and visitors at the Stratstone retailer in the Greater Glasgow Area. This on-site role involves:
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- Greeting customers
- Answering and directing phone calls
- Managing appointment bookings
- Handling general reception and waiting area duties
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The Receptionist will support daily clerical tasks such as:
- Processing incoming mail
- Maintaining records
- Assisting with basic administrative work
The role includes providing professional, friendly customer service, coordinating with sales and service teams, and ensuring a welcoming environment for all visitors. This is a part-time role with scheduled hours to support the operational needs of the site.
Qualifications
- Strong receptionist and front-of-house skills, including Receptionist Duties and managing visitor flow.
- Excellent Phone Etiquette and Communication skills for handling calls and customer inquiries professionally.
- Solid Customer Service capabilities, with a focus on building positive experiences for all visitors.
- Competent Clerical Skills for scheduling, record-keeping, and basic administrative support.
- Good organizational skills and attention to detail, with the ability to manage multiple tasks in a busy environment.
- Comfort working on-site in a retail automotive environment and collaborating with cross-functional teams.
- Basic IT skills (e.g., email, calendars, office software); prior experience in reception or administration is beneficial.
- Reliable, punctual, and professional demeanor, with flexibility to work part-time hours as required.
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