Forth Ports Limited
Part-Time Receptionist / Administrator
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Job Description
Location: Forth Ports Ltd, Carron House, Dock Road
Job Title: Part-Time Receptionist / Administrator
Location: Port of Grangemouth
Hours: Wednesday & Thursday 0900-1700 | Friday 0900-1600
Compensation: £14,563 (£24,864 FTE)
At Forth Ports, we keep trade, logistics, and infrastructure moving. Every day, our teams support the flow of goods, materials, and services that businesses and communities rely on, helping to power economic growth across the UK and beyond. Our people are at the core of everything we do, and their expertise, commitment, and innovation drive our success.
With our commitment to reach carbon neutrality by 2032 and Net Zero by 2042, we're investing heavily in sustainable and digital technologies, including major growth in offshore wind and greener port operations. For you, this means joining a business that's evolving, ambitious, and making a real difference.
About The Role
As Part-Time Receptionist/Administrator, you will be the welcoming face of Carron House, providing a professional and friendly first point of contact for visitors, colleagues, and external partners. Supporting both reception and administrative activities, you will help ensure the smooth day-to-day running of the office by delivering excellent customer service, maintaining efficient communication processes, and providing valuable support to the Finance team. Through a proactive and organized approach, you will contribute to a positive workplace experience for colleagues and visitors alike.
Key Responsibilities
- Provide a professional, welcoming reception service for all visitors to Carron House, offering assistance as required and maintaining a well-presented reception area.
- Manage incoming telephone calls effectively, liaising with internal and external callers in a courteous and helpful manner.
- Provide telephone cover for Head Office reception during periods of leave and coordinate daily lunch break cover where required.
- Process incoming and outgoing mail, including parcels, promptly and efficiently.
- Sort and distribute mail to departments, open and scan mail to recipients where required, and manage outgoing mail through the franking machine.
- Assist with circulating Carron House communications.
- Manage Carron House meeting room diaries.
- Provide timely and accurate support to the Purchase Ledger team by sorting, scanning, and reviewing incoming invoices.
- Create invoice templates where required and complete document reviews of invoices.
- Contact suppliers to obtain purchase order numbers or return invoices where the required details are missing or incorrect.
- Reconcile supplier statements as required.
- Maintain stationery supplies for Carron House and raise purchase orders on Integra as required.
- Assist the Finance PA/Marketing Administrator with stock audits.
- Coordinate annual leave cover with the other Carron House part-time receptionist.
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What We're Looking For
We are looking for someone who enjoys working with people and takes pride in creating a positive first impression. You will be approachable, professional, and naturally helpful, with the confidence to engage with a wide range of visitors, colleagues, and suppliers.
You will be highly organized and dependable, able to manage a variety of tasks while maintaining accuracy and attention to detail. Comfortable working independently, you will take ownership of your responsibilities and use your initiative to solve problems and support others when needed.
Skills & Qualifications
- Good communication and interpersonal skills
- Experience in a reception, switchboard, or administrative role
- Good working knowledge of Microsoft Office
- Organized, with a practical approach to managing a varied workload
- Good attention to detail
- Confident working independently and managing routine tasks
- Ability to handle confidential information appropriately
- Full Driving Licence, valid in the UK is preferred but not essential
- Full UK Working Rights
What Forth Ports Can Offer You
At Forth Ports, our people are our priority, and we are committed to creating a flexible, open, and supportive working culture. As part of our team, you will enjoy:
- A competitive salary
- Discretionary bonus
- Generous annual leave entitlement
- Defined contribution pension scheme with up to 16.5% joint contribution plus life assurance at 4x salary
- In-house Occupational Health — Provides professional workplace health advice, support, and guidance for employees across all sites
- Employee Assistance Programme (EAP) — Delivered through Health Assured, offering 24/7, 365-day confidential wellbeing support via the Wisdom app or telephone access, covering mental health, financial advice, legal guidance, and emotional wellbeing
- Physiotherapy Support — Access to physiotherapy sessions through three external providers in Scotland, plus an onsite physiotherapist once per week in Tilbury
- An annual Christmas thank you gift of a complimentary turkey or meat-free alternative for all employees
- GymFlex health club memberships offering discounted access to gyms including Nuffield Health, PureGym, Anytime Fitness, The Gym Group, and selected local gyms
- Cycle to Work scheme to support affordable, sustainable commuting
- On-site free parking available for all employees
- Attractive family-friendly policies, including enhanced maternity cover
- Employee discount platform providing savings on UK-wide restaurants, retail, car rentals, days out, and holidays
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We value diversity and inclusivity, and we are an equal opportunities employer. We welcome applications from candidates of all backgrounds and will consider all applications for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability status.
As a signatory to the Armed Forces Covenant, we are committed to ensuring that members of the Armed Forces community are treated fairly and are not disadvantaged in their civilian careers because of their service.
We welcome applications from veterans, reservists, cadet force adult volunteers, and military spouses/partners, and we actively support flexible and inclusive recruitment practices.
How To Apply
Please submit your CV and a cover letter when submitting your application via the ‘Apply Now’ link.
Skills Needed
About The Company
Over our 50 years of experience, we have witnessed our ports grow to become important assets to support and deliver growth both for the UK and local economies. The growth impact has been achieved due to the continued investments in our infrastructure, making sure that our ports are able to continually develop their services and support the growth of many industries. Our people have played a significant role. They have delivered the highest quality of service through their expertise, loyalty, and flexibility and, without them, we could not have built the strong reputation and the long-term agreements with many customers that we have today.
Company Culture
Welcome to Forth Ports Careers. As a leading port operator, we employ over 1,100 people across our ports in Scotland and the Port of Tilbury in London. A career in a port business is very rewarding. There is real variety within each role and significant opportunities for promotion and career development. Don’t just take our word for it; view the “Some of our People” section and the video below to gain insight into the kinds of jobs our employees do, how they’ve grown with us, and what motivates them each day. The port business can be seen as a barometer for the economy and this drives us to be adaptable and fast-paced as we identify new business opportunities.
Required Criteria
- Experience in a reception, switchboard, or administrative role
- Good working knowledge of Microsoft Office
- Good communication and interpersonal skills
- Organized, with a practical approach to managing a varied workload
- Full UK Working Rights
Desired Criteria
- Full Driving Licence, valid in the UK is preferred but not essential
Closing Date: Tuesday 18th August, 2026
Contract Type: Part-time
Salary: £14,563.00 Yearly
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