Veronica Beard
Part Time Sales Associate (Concession Harvey Nichols)
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Veronica Beard Sales Associates
Veronica Beard Sales Associates are responsible for assisting customers with their shopping needs and providing them with an exceptional shopping experience. Sales Associates must have knowledge about Veronica Beard merchandise, understand current fashion trends and convey the brand and style.
Sales Generation
- Assists the customer by wardrobing and selling merchandise that effectively meets and exceeds his/her need
- Greets and offers all customers exceptional service
- Reacts and follows through to customers’ needs
- Achieves selling standards and goals on a consistent basis
- Provides merchandise information and current fashion tips to increase sales and customer satisfaction
- Represents the fashion and style of Veronica Beard
- Utilizes the Client Program and book to develop and build a client base that generates dollars on a consistent basis
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Merchandising/Housekeeping
- Maintains displays, fills in merchandise on sales floor, and assists in floor-set execution
- Returns merchandise from fitting room to selling floor
- Assists in maintaining cleanliness of store and backroom
- Processes merchandise shipments, as needed
- Replenishes merchandise on a daily basis to ensure all merchandise are represented on the sales floor at all times
Miscellaneous
- Understands and follows all company policies and procedures
- Adheres to company guidelines of dependability, including attendance and requirements
- Attends Store Meetings
- Performs other duties as assigned by store management
Other Skills and Abilities
- Strong verbal and communication skills
- Strong observation skills – identifying and assessing customer and employee behavior, reactions, floor awareness, etc
- Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures
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Physical Demands
- Standing, walking, bending, squatting, twisting, and climbing ladders 6-12 feet
- Simple grasping, pushing, lifting, and/or carrying things with right/left-hand which weigh 3-15 pounds
- Reaching above or below shoulder level
Fashion Savvy
- Represents the fashion and style of Veronica Beard
- Knowledge of current fashion trends and styles
Work Environment
- Maintains a friendly, positive, and professional behavior/conduct at all times
- Participates in a work climate that inspires mutual trust, respect, and teamwork to achieve goals
Qualification Requirements
- Minimum of 1 year retail service and selling experience
- Ability to work flexible schedule including nights and weekends
- High School education or equivalent
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