NHS Scotland
Part Time - Ward Clerical Officer

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NHS Scotland Commitment
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
Who We Are
NHS Ayrshire and Arran is one of 14 territorial NHS Boards within NHS Scotland.
In support of our core purpose of Working together to achieve the healthiest life possible for everyone in Ayrshire and Arran we are committed to a culture that is Caring, Safe, and Respectful. You will be required to work collaboratively in a safe, caring and respectful way.
To find out more about NHS Ayrshire and Arran please visit our website -
Position
An exciting opportunity has arisen for a Part Time Clerical Officer based at Ayrshire Maternity Unit - University Hospital Crosshouse.
Hours And Shift Pattern
Post 1: 18 hours 2 week rotation
- Week 1
- Monday & Tuesday 9am 5pm (30 min break)
- Wednesday 9am 12 noon
- Week 2
- Wednesday 9am 12 noon
- Thursday & Friday 9am 5pm (30 min break)
Post 2: 14.4 hours 2 week rotation
- Week 1
- Monday 9am 5pm (30 min break)
- Tuesday 8am 4.24pm
- Week 2
- Thursday 9am 5pm (30 min break)
- Friday 8am 4.24pm
These posts are offered on a fixed term basis for 12 months.
What You Will Do
You will work within a designated ward area providing a clerical and reception service, receiving patient and members of the public as they arrive at hospital. Duties include the maintenance and filing of patient confidential records, recording patient related data, admissions and out-patient appointments using the computerised patient administration system, answering telephones and relaying messages.
For further information on the role please click the link below to view the job description
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Knowledge, Training And/or Experience Required To Do The Job
To provide a reception and clerical service to ward areas within the Ayrshire Maternity Unit. To maintain accurate and up to date patient caserecords by sorting and filing of investigation reports and clinical data thereby supporting the continuum of patient care. To act as focal point for enquiries from patients, relatives, carers, members of the public and staff, providing information and relaying messages.
Knowledge, training, qualifications and/or experience required to do the job:
- Knowledge acquired through relevant experience, or qualifications through SVQ Level 2 in Administration/Information Technology or equivalent experience.
- ECDL or equivalent.
- Good communication and interpersonal skills.
For further information on the requirements for the role please click the link below to view the person specification
Contact Information
If you would like to find out more about the role, please contact:
- Linda Black, or telephone 01292-614624 or 01563-827556
Right to Work / Certificates of Sponsorship
To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service. Further information on what NHS Scotland Boards are required to do to check this as well as what your responsibilities include can be found within the attached Candidate Information Pack.
It is essential that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsored before submitting your application form.
NHS Ayrshire & Arran may be able to offer visa sponsorship for certain roles, provided the post meets the minimum salary threshold and any other required criteria. When considering if a post meets the salary threshold for sponsorship, please note the salary advertised is based on a full-time contract and must be pro-rated for part-time positions. Sponsorship is not guaranteed and is assessed on a case-by-case basis following interview and at the commencement of pre-employment checks.


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We are unable to provide sponsorship for Band 2 posts or bank contracts.
Additional Information For Candidates
- You should apply for this post by completing the application process on NHS Jobs Scotland.
- DO NOT upload a CV as this will not be used for shortlisting purposes.
- Posts close at midnight on the indicated date. Late applications will not be accepted.
- For help to complete an application on NHS Jobs Scotland, please follow this link:
- To view our accessibility statement, please follow this link:
- Please note that our correspondence method is by email, therefore please ensure you enter your email address accurately.
- Please check your email regularly (including junk folders) and your NHS Jobs Scotland account for updates.
- Please contact JobTrain Candidate Support Hub: - for advice and support with any system issues.
- We recommend using the Internet Browser “Google Chrome” or “Microsoft Edge” when using JobTrain.
- Once you have submitted your application form you will be unable to make any amendments.
- Some of our vacancies are for internal candidates only. If you are a staff member, please ensure you update your NHS Jobs Scotland account profile to reflect that you are employed by NHS Ayrshire and Arran.
- Please note, for all vacancies where a driving licence is required this must be a full UK/EU/EEA licence.
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