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Part Time Welfare Rights Officer

Glasgow
£42.7k/yr
Posted 1 day ago
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Southside Housing Association Opportunity

We have a great opportunity for the right person to join our team at Southside Housing Association. We are a friendly, forward-thinking organisation where innovation, flexibility and positive communication is embraced. Our focus is on quality of service and helping others.

If you like to work in a fast-moving environment with a varied workload and have excellent communication and problem-solving skills this could be for you.

About the Role

We are looking to recruit a part-time Welfare Rights Officer with relevant knowledge and skills to help deliver a Welfare Benefit Advice service to the Glasgow South Carer’s Service. The post is currently funded to March 2028. The service will be managed by Southside Housing Association and will be available to carers living in the South of Glasgow.

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The successful candidate will have an in-depth knowledge of both the UK and Scottish Welfare Benefit systems and be able to deliver specialist welfare rights advice and support to people with caring responsibilities, their relatives and those they care for. They will assist clients to maximise their income, challenge benefits decisions and to prepare and support them in preparation for tribunals if appropriate. They will work closely with the existing Welfare Rights, Energy and Money Advice Service and with other community support services, ensuring a holistic person-centred approach.

In today’s environment, the ability to work in a changing environment with competing pressures is necessary and the successful candidate will be a team player with a “can do” attitude and the desire to learn new things while ensuring that our customers receive the best possible service.

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A competence in using IT packages will be required.

Application Process

To apply you can Download the job pack and application form from our website by selecting the s1jobs apply button.

The Association is an equal opportunities employer.

Application Deadline

Closing Date for Applications: 22nd September 2026 at 12 noon

Interviews will be held on: 30th September 2026

No CV’s accepted

Job Details

  • Hours of Work: 21 hours per week (3 days per week)
  • Funded to: 31st March 2028
  • EVH Grade: 7 (Point 22) £42,707 pro rata
  • Leave: 40 days leave pro rata (inclusive of statutory leave)
  • Pension: Defined Contribution Pension Scheme
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Skills

Welfare Rights Advice
UK Welfare Benefit Systems
Scottish Welfare Benefit Systems
Case Management
Tribunal Preparation
Income Maximisation
Problem Solving
Communication Skills
IT Proficiency
Person-Centred Approach

Location

Glasgow, Scotland, United Kingdom

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