Canon EMEA
Partner Channel Co-ordinator - (12month FTC)
London
Posted about 19 hours ago
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Job Description
Skills & Experience
Essential
We're looking for someone who can demonstrate:
- Previous experience in a Sales Coordinator, Account Coordinator, Partner Support, or Customer Service role.
- Excellent organisational and planning skills with the ability to manage multiple priorities.
- Strong communication skills with the confidence to build relationships across all levels of an organisation.
- Excellent attention to detail and a high level of accuracy.
- Experience using Microsoft Office, particularly Excel, Outlook, and PowerPoint.
- Experience working with CRM systems (Salesforce experience would be advantageous).
- Ability to work independently whilst contributing positively within a team.
Desirable
- Experience working within a Channel, Partner, or B2B sales environment.
- Experience coordinating commercial programmes, contracts, or incentive schemes.
- Experience organising events and managing project administration.
- Knowledge of Salesforce CRM.
Responsibilities
Key Responsibilities
Partner Support & Relationship Management
- Act as the first point of contact for Partner enquiries, ensuring requests are managed efficiently or directed to the appropriate teams.
- Support Channel Account Managers with day-to-day administration and partner engagement activities.
- Build positive relationships with Canon Partners and internal stakeholders to ensure an exceptional customer experience.
- Assist with the onboarding of new Channel Partners, ensuring all documentation, communications, and processes are completed accurately.
Programme & Commercial Administration
- Coordinate Canon's Partner Programme, including partner communications, audits, and programme administration.
- Administer partner reward and incentive schemes, including communications, claims, and reporting.
- Manage partner rebate programmes and promotional activities.
- Raise purchase requisitions and Requests for Authorisation (RFAs) in line with company processes.
- Support the administration of business development initiatives, including funded programmes and partner incentives.
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Contracts & Compliance
- Coordinate Partner Agreements and contracts, ensuring documentation is complete, compliant, and accurately maintained.
- Work closely with Legal, Sales, and Partners to ensure contracts are signed, renewed, and stored in accordance with company policies.
- Support contract termination and amendment processes where required.
CRM & Data Management
- Maintain accurate Partner information within Salesforce CRM and other business systems.
- Ensure partner records, contacts, accreditations, registrations, and account information remain current.
- Manage Partner Portal registrations and user access.
- Produce accurate reports and maintain high levels of data integrity.
Events & Communications
- Coordinate internal and external meetings, partner events, and workshops.
- Manage invitations, venue bookings, travel arrangements, and event logistics.
- Provide on-site support for partner events where required.
- Coordinate the distribution of price lists, partner communications, and sales bulletins.
Operational Support
- Monitor shared team inboxes and ensure Partner enquiries are responded to promptly.
- Work closely with internal departments including Sales, Finance, Service, Product Management, and Business Intelligence to coordinate business activities.
- Continuously identify opportunities to improve processes and operational efficiency.
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Qualifications
Canon Core Behaviours
- Drive for results
- Focus on the Customer
- Take ownership and accountability
- Act as a team player
- Shows courage and conviction
- People orientated
- Caring for self and others
About Us
At Canon, we’ve been inspiring people to capture and share their world for over 85 years. As a global leader in imaging and innovation, we’re driven by bold ideas, collaboration, and a commitment to making a positive impact. We’re proud of our diverse, inclusive culture and our philosophy of Kyosei – living and working together for the common good. We welcome applicants from all communities and backgrounds.
Why Join Us?
- Be part of a diverse, energetic team, joining 50+ nationalities at our Stockley Park Head Office
- Enjoy hybrid working (3 days in office, 2 from home)
- Benefit from flexible hours, professional development, and a wide range of perks
- Minimum of 25 days of personal holiday per year with up to 5 days of available holiday purchase
- Access a competitive salary, benefits, a generous pension scheme, and up to 38% discount on Canon products
- Be part of a company that values sustainability, inclusion, and your personal growth
- Great transport links- Elizabeth Line and Stockley Park low-cost Shuttle Bus and free parking on site
If you are ready to make an impact – we’d love to hear from you.
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Skills
Sales Coordination
Account Coordination
Partner Support
Customer Service
Organizational Skills
Relationship Management
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint
Salesforce CRM
Project Administration
Contract Coordination
Event Management
Data Integrity
B2B Sales
Commercial Administration
Location