Westcoast Limited
Partner Engagement Manager
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Westcoast Cloud
Westcoast Cloud is one of the UK and Ireland’s leading Microsoft-focused cloud distributors, helping partners accelerate growth through cloud, security, AI, modern workplace and business applications solutions.
At Westcoast Cloud, our mission is simple: to be the cloud provider our partners never outgrow. We achieve this by combining deep Microsoft expertise, industry-leading enablement, and a culture built around collaboration, innovation and delivering real value to our partners every day.
The Job Role
The Partner Engagement Manager will play a key role in developing and growing Westcoast Cloud's reseller partner base across the UK and Ireland. Acting as a trusted advisor and primary point of contact, you will identify, qualify and develop partner growth opportunities across Microsoft Cloud, Security, AI and Modern Workplace solutions.
You'll support partners throughout their journey, from onboarding and enablement through to business planning, adoption and ongoing growth. Through a combination of customer meetings, presentations, training sessions, partner events and regular engagement, you'll help partners maximise the value of their relationship with Westcoast Cloud while contributing to the continued growth of the business.
This is an external, relationship-focused role involving regular travel throughout the UK and Ireland.
Your Day-to-Day Responsibilities Will Include:
- Identify, qualify and develop partner growth opportunities across Cloud, Security, AI and Modern Workplace solutions.
- Build and maintain strong relationships with reseller partners across the UK and Ireland.
- Act as the primary point of contact for partner engagement, queries and issue resolution.
- Support partners with onboarding, enablement, business planning and adoption of Westcoast Cloud programmes and services.
- Coordinate activity across sales, technical, marketing and partner success teams to deliver a seamless partner experience.
- Take ownership of partner challenges and proactively drive successful outcomes.
- Deliver customer meetings, presentations, training sessions, lunch and learns, and partner events to promote Westcoast Cloud's solutions and services.
- Monitor progress against agreed service levels and maintain a consistently high standard of customer service.
- Record partner engagement and sales activity accurately within CRM systems.
- Maintain and develop relevant technical knowledge, industry awareness and professional certifications.
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Is this the role for you?
To be successful in this role you will have some of the following skills and experience and the desire to develop in other areas:
- A track record in sales, with experience selling in the IT channel (distributor or reseller)
- Passionate about software and delivering excellence
- An excellent communicator and relationship builder, including excellent presentation skills
- Ability to adapt your approach to support both skilled and unskilled users
- Ability to adapt to changing situations with confidence and professionalism
- Entrepreneurial and ambitious – driven to succeed
- Excellent problem-solving skills, able to learn and apply past experiences to situations
- Embraces collaboration and celebrates success
- A willingness to learn and committed to your own personal development
- Willingness to travel in the UK and Ireland
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What’s in It for You?
This is a fantastic opportunity to immerse yourself in the IT industry, build lasting relationships, and grow with a Sunday Times Top Track 100 company.
- Growth Opportunities: We offer training and development opportunities to help you reach your full potential. Whether it’s funded apprenticeships, work-based studies, or professional qualifications, we’ve got you covered.
- Generous Benefits Package: Enjoy 25 days of holiday, employee referral bonuses, perks and discounts. (Theale only – New fully equipped gym available 24/7).
- Wellbeing Support: Access to Westcoast Wellbeing services including mental health counselling, virtual GP services, physiotherapy, life insurance, eye care schemes, and more.
- Community & Connection: Our teams enjoy social and charitable events throughout the year, fostering a strong sense of belonging.
What’s Next?
If you’re ready to join a company that values its people and rewards success, click apply to start the quick application process (5-6 mins).
Please note: Due to the high volume of applications, we may not be able to provide individual feedback for every candidate. If you don’t hear from us within 14 working days, kindly note that we have chosen to pursue other candidates for this opportunity. We appreciate your interest and encourage you to explore future opportunities with us.
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