Omilia
Partner Manager, UK
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
About The Company
Omilia is a leader in Conversational AI. Our cloud platform powers natural, human-like customer conversations over voice and chat for some of the largest enterprises in banking, insurance, telecommunications, and hospitality, handling hundreds of millions of interactions a year. We build our own deep tech across the stack, from speech recognition and natural language understanding to dialog management, and we integrate natively with the major CCaaS platforms. We are a company of roughly 500 people, distributed across Europe and North America, in the middle of an ambitious platform modernization program: Kubernetes everywhere, autoscaling for every service, a next-generation observability stack, and AI woven through our own engineering lifecycle.
Role Purpose
The Partner Manager, UK builds and scales Omilia's ecosystem of system integrators, technology alliances, and CCaaS partners across the United Kingdom. This role is accountable for recruiting, enabling, and growing a network of partners who can source, influence, and deliver Conversational AI opportunities in the region. The role works closely with Sales, Marketing, and Solutions Consulting to turn partner relationships into a repeatable, revenue-generating channel for the UK business.
Accountabilities
- Own the strategy for recruiting and developing strategic partners across the UK region
- Build a partner-sourced and partner-influenced pipeline that meaningfully contributes to UK revenue targets
- Ensure partners are properly enabled, certified, and equipped to position and sell Omilia's platform
- Own the health and performance of the UK partner portfolio, including regular business reviews and joint planning
- Act as the primary point of contact between Omilia and its UK partners, managing the relationship end-to-end
- Ensure partner activity and co-sell opportunities are accurately tracked and reported to the VP of Sales, UK
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Key Responsibilities
- Identify, evaluate, and recruit new system integrators, technology alliances, and CCaaS partners in the UK region
- Negotiate and manage partnership agreements in coordination with Legal and Finance
- Design and deliver partner onboarding, training, and certification programs on Omilia's platform and positioning
- Develop joint go-to-market plans with key partners, including co-marketing and joint pipeline generation activities
- Coordinate with Sales to register, track, and support partner-sourced and partner-influenced deals
- Work with Solutions Consulting to ensure partners have the technical enablement needed to scope and support implementations
- Organize and lead regular partner business reviews to assess performance, pipeline, and satisfaction
- Monitor partner performance against agreed KPIs and take corrective action where needed
- Represent Omilia at partner and industry events across the UK region
- Maintain accurate partner and opportunity data in the CRM and partner management systems
- Report regularly on partner pipeline, revenue contribution, and program health to the VP of Sales, UK
Requirements
Knowledge, Skills & Experience
Required:
- Proven experience in partner, channel, or alliance management within B2B SaaS, CCaaS, or enterprise technology
- Experience operating in the UK market, with fluency in English (written and spoken)
- Demonstrated ability to build and manage joint business plans with technology or systems integrator partners
- Strong relationship management and negotiation skills, including commercial contract experience
- Ability to work cross-functionally with Sales, Marketing, and Solutions Consulting to drive shared outcomes
- Experience with CRM and partner management tools, with disciplined pipeline and reporting habits
- Bachelor's degree in Business, Marketing, or a related field, or equivalent professional experience
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Nice to have:
- Existing network of system integrators or technology partners within banking, insurance, healthcare, or utilities in the UK
- Familiarity with contact center technology, CCaaS platforms, or conversational AI solutions
- Experience building a partner program from an early stage in a scale-up environment
- Additional regional language skills relevant to the UK market
Omilia Note
- Contribute actively and effectively as an integrated team member
- Act as an Omilia ambassador in all interactions
Benefits
- Fixed compensation
- Long-term employment with the working days vacation
- Development in professional growth (courses, training, etc)
- Being part of successful cutting-edge technology products that are making a global impact in the service industry
- Proficient and fun-to-work-with colleagues
- Apple gear
Omilia is proud to be an equal opportunity employer and is dedicated to fostering a diverse and inclusive workplace. We believe that embracing diversity in all its forms enriches our workplace and drives our collective success. We are committed to creating an environment where everyone feels welcomed, valued, and empowered to contribute their unique perspectives without regard to factors such as race, color, religion, gender, gender identity or expression, sexual orientation, national origin, heredity, disability, age, or veteran status. All eligible candidates will be given consideration for employment.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location