gunnercooke
Partner Services Assistant
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Job Title: Partner Services Assistant
Location: Manchester City Centre
Reports to: Partner Services Manager
The Role
We are looking for a passionate and proactive Partner Services Assistant to join our team. In this role, you will play a key part in providing the best onboarding experience for new employees and partners while supporting a range of administrative tasks.
This entry-level role involves coordinating inductions, managing onboarding and leaver processes, handling rewards and gifts, and running reports. Reporting to the Partner Services Manager, with support from the wider team of four, you will thrive if you are organised, detail-oriented, and eager to learn.
Responsibilities
- Onboarding of all new employees across the business
- Responsibility for the firm’s induction programme, organising and scheduling meetings
- Manage administration tasks in relation to any leavers of the business
- Supporting with our internal rewards program
- Running regular reports for the Partner Services team
- General ad-hoc administration
The Person
Experience
- Proven experience working in a customer facing role, with excellent customer service skills.
- HR and/or general administration experience.
- Experience of working within a busy office environment.
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Skills and Abilities
- Clear and concise written and spoken communication skills.
- Excellent listening skills with a proactive, problem-solving approach.
- Outstanding customer service skills and confident speaking with stakeholders on the phone and via email.
- Great attention to detail.
- Strong IT skills and competent using all Microsoft packages; Office, Outlook, Word, Excel.
Personal Attributes
- Be able to maintain a positive and cheerful demeanour to build excellent working relationships with a wide variety of colleagues and partners.
- Be very people oriented – want to be helpful and sort things out for people.
- Be a good team player demonstrating loyalty and commitment to the firm and your team.
About us
gunnercooke is a Top 75 law firm recognised for over 90 industry awards. Launched in 2010, the firm has rapidly grown to over 500 lawyers across 15 global offices in the UK, US, Germany and Austria. Our breadth of expertise covers some of the most interesting and important emerging disciplines, from ESG and charity law, to blockchain and competition.
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Collaboration is at the forefront of our award-winning culture and is what sets our firm apart from the rest. gunnercooke operates as a fee share model meaning our professionals join as self-employed advisors, free to design and develop the practice they’ve always wanted.
Our purpose is simple; to deliver a positive impact for our clients, provide a better life for our people and to leave a better world than we found. Our charitable arm, the gunnercooke foundation, enables us to directly engage with communities on social issues and to help charitable organisations grow.
gcTrust is the firm’s dedicated support team comprising specialists in finance, IT, marketing, compliance, recruitment, and partner and offices services. Our role is helping partners to set up, run, and scale up their practices, so they can focus on providing quality service to their clients.
For more information about gunnercooke please visit www.gunnercooke.com
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