YouLend
Partner Solutions Engineer
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Partner Solutions Engineer
Department: Commercial Employment Type: Permanent Location: London Reports to: Benjamin Morris
Description
We are growing fast and are looking for a technically minded, action-oriented Partner Solutions Engineer to join our dynamic team. This role is ideal for someone passionate about technology, problem-solving, and building outstanding partner experiences. You’ll be at the intersection of technology, product, and partnerships, leading the implementation of partner integrations and ensuring that every solution we deliver drives value for our partners and their merchants.
As a Partner Solutions Consultant/Engineer, you will take ownership of partner integrations, working together with internal & external stakeholders to deliver market-leading solutions for YouLend's existing, and future, strategic partners. This role sits within YouLend’s implementation function, which owns:
- Technical and product presales
- New partner implementations and expansions
- Support for existing partners
You’ll work closely with Commercial, Product, Engineering, Operations, Risk, and the broader implementation team. This role will be a named technical owner for US-based partner work, with leadership support on strategic decisions and escalations where needed.
Key Responsibilities
- Own partner integrations end-to-end from discovery and solution design through launch and early post-go-live support.
- Act as the primary technical contact for partners, running workshops to understand:
- Partner architecture
- Workflows
- Data availability
- Authentication models
- Commercial or operational constraints
- Recommend fit-for-purpose integration models across:
- Referral
- Hybrid
- Embedded component
- Fully embedded approaches
- Work closely with Product and Engineering to:
- Translate partner requirements into workable solutions
- Unblock delivery issues
- Troubleshoot integration problems using:
- Logs
- API payloads
- Error responses
- Partner-provided evidence
- Serve as an escalation point for complex partner issues, balancing commercial, operational, and technical context.
- Help standardise repeatable implementation patterns, improve documentation and tooling, reduce time-to-launch, and feed partner insights back into YouLend’s modular integration offering.
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Skills, Knowledge and Expertise
- Preferable background in Solutions Engineer, Sales Engineer, Implementation Engineer, or Solutions Architect roles, or similar partner/customer-facing technical roles.
- Strong knowledge of API and integration fundamentals, including:
- HTTP, REST, JSON
- Authentication
- Webhooks
- Tools like Postman, Datadog, or other logs/monitoring tools
- Basic SQL for troubleshooting & investigation
- Track record of owning technical partner or customer deliveries through go-live, including running:
- Technical discovery sessions
- Workshops with external stakeholders
- Ability to explain complex technical concepts clearly to both engineers and senior commercial stakeholders.
- Strong judgment in shaping solution design and trade-offs, with a focus on MVP delivery versus future scale.
- Confidence managing ambiguity and progressing work across multiple internal and external teams.
- Excellence in written communication, including:
- Clear implementation updates
- Action tracking
- Risk summaries
- Solution documentation
- Strong delivery discipline, maintaining:
- Progress on actions
- Implementation hygiene
- Early risk or delay flagging with practical resolutions
- A treatment for collaboration with Commercial, Product, Engineering, Operations, and Risk teams.
- A bias-to-action and practical, partner/client-oriented mindset.
Benefits
Why Join YouLend?
Award-Winning Workplace:
- Recognised as one of the "Best Places to Work" in 2024, 2025, and 2026 (Sunday Times).
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Award-Winning Fintech:
- Named one of the Top 250 Fintech Companies Worldwide (CNBC).
High-Growth Opportunity:
- Developing powerful solutions, securing major partnerships, and growing rapidly.
- The global opportunity is vast, and YouLend is at the beginning of its journey.
Rewards and Growth:
- High-growth company (>100% in 2022 and 2023), offering:
- Clear outlook on compensation (bonus or share appreciation).
- Career growth tied to business expansion.
- Well-funded with supportive private equity backing.
- Part of Banking Circle Group, with a fully licensed Luxembourg bank, aiding in European expansion amid regulated markets.
Motivating Work Environment:
- High-quality team culture characterised by:
- Direct feedback and aligned incentives.
- A supportive, trusting team mentality "we have each other’s backs."
- Independent work environment where results matter.
- Data-driven culture with emphasis on speed (anti-red tape).
Benefits Package:
- Stock options
- Private Medical Insurance (via Vitality)
- Employee Assistance Programme (via Health Assured)
- Enhanced Maternity & Paternity Leave
- Premium office space (including a gym!) in Central London
- Subsidised lunch (via Feedr)
- Deliveroo allowance for late office workdays
- Monthly in-office massage
- Regular team and company socials
- Sports clubs
Diversity & Equal Opportunity: YouLend champions diversity and embraces equal opportunity employment practices. Hiring, transfer, and promotion decisions are based solely on merit, qualifications, and business requirements, free from discrimination based on:
- Race
- Gender
- Age
- Disability
- Religion
- Nationality
- Any other protected basis under applicable law
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