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This is an exciting opportunity
This is an exciting opportunity for a driven, relationship-focused, commercially minded individual who is passionate about partnerships to join the Sky VIP partnerships team.
The Partnerships Manager
The Partnerships Manager will be responsible for managing and growing key relationships, including Sainsbury’s, Merlin and Co-op Live, while identifying new opportunities that deliver real value for our customers. The role sits within the Marketing, Experiences & Partnerships team in Sky VIP – Sky’s loyalty programme.
What you’ll do
- Manage and grow existing partnerships: This includes the operational setting up of weekly partner promotions, with a view of driving added value to customers and the business, reflected in engagement and customer satisfaction scores.
- Identify and negotiate new partnerships: Work closely with the Partnerships Lead to identify and negotiate new, best-in-market partnerships that align to the VIP programme’s principles. This involves end-to-end partnership management, incorporating:
- Gathering insight and writing briefs / proposals
- Commercial negotiations and legals
- Mechanics to support the execution of the partnership
- Evaluation and reporting
- Performance analysis: Work closely with the marketing and commercial teams, as well as agency partners, to draw key insights that will help inform future partnership delivery and strategy.
- Internal collaboration: Collaborate with the wider VIP team to ensure strategic and commercial alignment on any partnerships, whilst identifying wider business opportunities with PR or product verticals.
- Day-to-day management of Co-op Live partnership: Oversee the ticketing strategy and fulfilment as well as the Lounge customer experience (we have a Sky VIP lounge at the arena. Customers enter a ballot to win a pair of tickets to watch the show from the Lounge).
What you’ll bring
Essential Criteria
- Proven experience in creating and managing customer facing partnerships of scale. Able to demonstrate strong end-to-end partnership experience, including:
- Identifying and negotiating new, high value partnerships to drive added value for customers
- Day-to-day partner / agency management
- Delivery of agreed partnership rights
- Analysis to track and optimize performance
- Ability to grow and evolve partnerships based on insight
- Demonstrate strong commercial acumen, with a track record of translating data into actionable strategies that supports growth and partnership optimisation
- Expert in building cross-functional relationships, excellent communication skills & demonstrated ability to use great storytelling to both Director & HoD level. Includes high proficiency in powerpoint and word to support storytelling and the ability to influence at a senior level.
- Strong planning skills with proven experience in leading & managing multi-stakeholder projects and balancing strategic short- and long-term planning. Comfortable handling multiple priorities in a fast-paced environment, you’ll demonstrate enthusiasm, resilience, and exceptional attention to detail, to manage multiple stakeholders, partners and promotions simultaneously.
- Demonstrate strong experience in operational delivery from briefing promotions and sourcing assets through to digital execution and feeding into 1:1 comms, highlighting strong skills in quality control.
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Desirable skills and experience
- Experience in the loyalty sector a preference
- The ability to grow and maintain fantastic relationships both internally and externally
- An enthusiastic team player, with a desire to develop the best partnerships for customers that align with the Sky brand
- Confident in using insights & analytics to inform strategy and optimise performance with a strong track record in operational delivery
Benefits and perks
There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here’s a taster:
- Free Sky TV or NOW package, including Sky Sports and Sky Cinema
- Pension package with up to 9% employer contribution
- Private healthcare with mental health support
- Aviva Digital GP and dental insurance
- Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect
- Sharesave and Tech schemes
- A range of Sky VIP rewards and experiences
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How you’ll work
We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3 days in the office per week.
Your office base
Osterley, Greater London. Our campus is home to a collaborative and creative environment where teams come together to bring ideas to life. With a mix of flexible and office-based working, you’ll benefit from both focused time and in-person collaboration.
Who we are
We’re Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you’ll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society.
We’re an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can.
Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position.
To find out more about working with us, search #LifeAtSky on social media.
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