Little Emperors
Partnerships Operations Lead
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Strategic Partnerships Operations Lead
We’re looking for a strategic, detail-oriented Partnerships Operations Lead to own and scale the operational backbone of our partnership team, sitting within our Digital Product Team. You’ll own rate codes, room mapping, GDS connectivity and parity control across our Hotels & Resorts, Experiences and Events partners – working directly with them to ensure everything appears and functions correctly on our side. This role keeps our partnership product accurate and scalable, ultimately delivering exceptional value to our B2C members and MyLER advisors, working closely with the Partnerships, Marketing and Technology teams.
Main Duties & Responsibilities
- Own rate codes, room mapping, GDS connectivity and hotel data accuracy across Hotels & Resorts, Experiences and Events.
- Run ongoing rate audits and parity checks, verifying negotiated rates, amenities and contracted terms across all distribution channels.
- Build strong partner relationships and oversee onboarding, ensuring hotel and other partners function correctly on our side.
- Act as the senior escalation point for complex data, rate and partner issues.
- Collaborate with the Partnerships, Marketing and Technology teams to continuously improve processes as the partner portfolio scales.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Leadership & Team Development
- Lead, coach and develop the Partnership Operations team, setting clear performance expectations and supporting career progression.
- Build a culture of accountability, collaboration and continuous improvement, keeping the team aligned with business goals and service standards.
- Track team performance against KPIs and report on operational health to senior leadership.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Requirements
- Proven experience in travel partner distribution (hotels and experiences), GDS and rate/content operations, including room/product configuration and rate mapping logic – with knowledge of systems such as Amadeus and Synxis.
- Experience managing or mentoring teams within a travel operations, partnerships or distribution environment.
- Excellent analytical skills, with the ability to identify and resolve data issues at scale.
- Strong organisational skills, managing competing priorities and driving operational improvements.
- Proficient in Microsoft Excel and Office applications, and comfortable with emerging AI tools (ChatGPT, Claude).
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location