Robert Gordon University
Partnerships Operations Manager
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Robert Gordon University (RGU) Overview
Robert Gordon University (RGU) is a distinctive, professionally focused university that has national recognition for student success, career-focused education, and the positive impact it has on graduates’ futures. With strengths across a wide range of disciplines, an impressive portfolio of awards, and one of the UK's most beautiful campuses, RGU is transforming lives through education. Recognizing the changing nature of education, with many students choosing not to travel to the UK for their education, RGU is seeking to significantly grow its academic partnerships portfolio and its international reach.
Operations Manager Role
The University is seeking an experienced and proactive Operations Manager to play a key role in delivering and enhancing the University's academic partnership portfolio. In this new role you will report to the Head of Partnerships and lead the operational management of governance, compliance, and continuous improvement of partnership activity, ensuring it supports the University's strategic ambitions and delivers value for the institution and its partners.
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Key Responsibilities
- Work closely with Schools, Professional Services, and external partners.
- Lead partnership operations throughout the full lifecycle, from opportunity assessment and business case development through to implementation, performance monitoring, and review.
- Oversee governance and compliance processes.
- Manage partnership risk.
- Support financial planning and reporting.
- Drive operational excellence through process improvement, digital transformation, and effective stakeholder engagement.
Requirements
- Significant experience of operational management within a complex organization.
- Strong expertise in governance, risk management, financial planning, and business process improvement.
- Excellent communicator with the ability to influence stakeholders, lead cross-functional initiatives, and deliver successful outcomes across organizational boundaries.
- Experience of higher education partnerships, transnational education, or collaborative provision would be advantageous.
- This role may require you to occasionally travel internationally.
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Additional Information
- This post is subject to a Disclosure Scotland check. For more information, visit: Disclosure Scotland
- For an informal discussion about the role, please contact Kirsty Duxbury, Executive Assistant on 01224 263573 or k.duxbury@rgu.ac.uk to arrange.
Benefits
- Opportunity to work from home for a portion of the working week.
- Generous pension scheme.
- 46 days annual leave (including statutory days).
- Onsite nursery and sports center.
- Range of voluntary health and travel benefits.
Diversity and Inclusion
We are committed to attracting and engaging a diverse range of staff and fostering a culture where everyone feels welcome, comfortable to express their ideas, and can reach their full potential. For more information, please visit Our Diverse Workforce pages.
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