OEC
Parts Advisor (automotive)
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Job Summary / Objective
We’re looking for a confident and motivated Parts Advisor to join a fast-paced call centre team. This role is perfect for someone who understands the automotive world and has strong customer communication and sales skills. We work Monday to Friday!
Key Responsibilities & Duties
- Handle inbound calls to sell automotive parts to trade customers, garages, and bodyshops.
- Build strong relationships with existing accounts and identify opportunities for upselling and cross-selling.
- Accurately process orders, provide quotes, and advise on product availability and compatibility.
- Meet daily, weekly, and monthly sales targets while maintaining high service standards.
- Maintain detailed records of customer interactions and sales activity using CRM systems.
- Collaborate with internal teams to resolve queries, ensure timely deliveries, and support customer satisfaction.
- Stay up to date with product knowledge, promotions, and industry trends.
- Contribute to a positive team culture by sharing insights, supporting colleagues, and embracing feedback.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Experience, Skills & Key Competencies
- Automotive parts experience.
- Have at least 1 year of experience in a call center or customer service role, with a proven track record of building and maintaining effective customer relationships.
- Have exceptional written and verbal communication skills.
- Be able to effectively consult with individual customer locations, understand current business processes, and suggesting efficiency changes.
- Have experience with CRM systems, call monitoring tools, and performance dashboards.
- Have ability to work independently and as part of a team in a target-driven environment.
- Familiarity with car parts, vehicle systems, or aftermarket catalogues (e.g., TecDoc, MAM) is a plus.
- Be resilient, organized, and able to manage multiple priorities under pressure.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
We offer the opportunity to work fully remotely or in hybrid model.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Location