Elite Consultancy Network
Parts Advisor

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Job Title: Parts Advisor
Location: Wiltshire
Salary: £30,000 - £35,000 Basic (Salary Negotiable DOE) + Company Benefits Package
Due to growth, an exciting opportunity has arisen for a Parts Advisor / Parts Controller to join an established service and repair company based in Wiltshire.
This organisation prides itself on delivering a high-quality, reliable service to its customers across the construction equipment industry, alongside being committed to investing in their people, creating a rewarding and friendly working environment.
As Parts Advisor, you will be responsible for managing the day-to-day parts operation, ensuring engineers and customers receive the correct parts efficiently and within agreed timescales. This is a varied role, combining parts sales, stock control, purchasing, administration, and customer service.
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Responsibilities of the Role:
- Identifying and sourcing parts for all related machinery.
- Managing the day-to-day parts operation and responding to parts enquiries.
- Ordering parts and monitoring deliveries to ensure they arrive within required timescales.
- Providing parts support to engineers, the workshop, customers, and internal departments.
- Maintaining accurate stock records and ensuring stock levels are appropriately managed.
- Preparing quotations and processing parts sales orders.
- Dealing with customer and supplier queries professionally and promptly.
- Maintaining accurate records of parts, orders, costs, and supplier information.
- Supporting regular stock checks and stocktaking activities.
- Ensuring all parts-related administration is completed accurately.


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Requirements of Role:
- Ideally have previous experience within a Parts Advisor, Parts Controller, Parts Coordinator, or Parts Sales position.
- Have experience working within the construction equipment, plant hire, agricultural, automotive, HGV / commercial vehicle, material handling, or a similar engineering environment.
- Comfortable dealing with customers, suppliers, and engineers.
- Confident user of IT systems
If you are someone who fits the above requirements and would like to find out more about this opportunity, please speak to Zoe Mansfield at Elite Consultancy Network - 0121 450 5000 – zoe.mansfield@elitecn.co.uk
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