Van Mossel Automotive Group UK Ltd
Parts Sales Executive
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We are looking for a talented Parts Sales Executive to join our Bournemouth TPS Centre in Poole.
By joining Bournemouth TPS, you’ll represent an industry-leading group and trade VAG genuine parts; these brands include Volkswagen, Audi, Seat, Cupra, Skoda and Volkswagen Commercial Vehicle.
As a Parts Sales Executive, you will play a key role building new accounts and looking after our existing trade and retail customers.
If you’re driven by great customer service, confident on the phone, and passionate about the automotive industry, this could be the job you’re looking for.
Your responsibilities will include:
- Achieve personal target KPIs and revenue objectives with target customer sets
- Accurately identify parts to meet the customer sales requirements
- Ensure you are adequately trained and understand the Unique Selling Proposition of the TPS brand, the “Features and Benefits” of the TPS product range especially the genuine v non-genuine aspect, and how to overcome sales objections
- Ensure you always provide a high level of customer service
- Resolve any customer concerns or complaints professionally, seeking additional support where necessary
- Ensure the proper and accurate use of all systems (e.g. use of EKTA/vin-lookup to search and order parts)
- Ensure compliance with business standards and processes, financial, legal and ethical guidelines (including Warranty)
- Source additional parts from other Centres or outside the TPS network when necessary
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What you will need to be a Job Title at Location Brand
- Prior experience working within a parts, distribution, or a fast-paced sales environment, who’s experienced regular telephone interaction with retail and/or trade customers.
- Ability to build strong and trusting relationships
- Ability to relate well to others and work as part of a team
- Excellent communication skills and telephone manner
- Good IT skills
- Demonstrates excellent attention to detail and accurate record-keeping
Hours of work
- 40.83 hours a week: Monday to Friday 08:00 am to 18.00 pm, you will work on a shift basis (including 1 in 6 Saturdays 08:00 am to 13:00 pm)
- A uniform will be provided
What you will get in return
- A competitive salary of £29,000 to £32,000 including OTE
- Car Benefit Scheme - Lease a Car from as little as £209 per month.
- Vehicle Purchase Discount on various brands.
- Company Discounts on MOTs, servicing, parts and accessories for you and your family.
- Retail & Lifestyle Discounts - Access to 100+ rewards with Simply rewards, including gym memberships and local offers.
- 30 Days’ Holiday (including bank holidays)
- Career Development & Training - Industry-leading brand training and ongoing support through our in-house learning management system.
- Health Cash Plan - Includes mental health support, GP consultations, and cashback on dental, optical and prescription costs, plus access to private consultations.
- Pension - Contributory pension through Aviva.
- Life Assurance - Providing peace of mind for your loved ones.
- Cycle to Work Scheme - Save money while supporting a healthier commute.
- Refer a Friend Scheme - Earn up to £2,000 on introducing successful employees.
- Social Events - opportunity to get together with your colleagues, recent events have been go-karting, Charity quiz nights, Goodwood, Private cinema trips
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Please note: some benefits are subject to eligibility criteria and successful completion of your probation period.
Why Join Van Mossel?
We are proud to be part of Van Mossel Automotive Group; an award-winning, people-orientated, family-owned business that has gained global recognition over a 78-year tenure in the automotive industry.
Van Mossel now operates in over 7 countries and have been named as one of the leading automotive companies in Europe.
At Van Mossel, we believe it’s our people who set us apart and drive our company forward as we continue to grow.
If this looks like the right role for you, we want to hear from you!
We are an equal opportunities employer and welcome applications from people of all backgrounds. We are committed to creating an inclusive workplace where everyone is treated fairly and with respect.
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