University Hospitals of Derby and Burton NHS Foundation Trust
Pathway Coordinator
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Breast Pathway Coordinator
We are looking for an organised, motivated and patient-focused individual to join our team as a Breast Pathway Coordinator. You will provide an efficient and responsive administrative service supporting patients throughout their pathway of care.
Working closely with consultants, clinical teams, and administrative colleagues, you will coordinate patient pathways, manage and monitor waiting lists, arrange appointments, and ensure patients progress through their pathway in a timely manner. You will act as a key point of contact for patients and clinical colleagues, responding to enquiries professionally, sensitively, and courteously.
Responsibilities
- Coordinate and monitor Breast patient pathways and waiting lists.
- Book appointments and communicate appointment details to patients.
- Act as a point of contact for patients, clinical teams, and other departments.
- Maintain accurate and up-to-date patient information on Trust systems.
- Review and validate waiting lists in line with relevant targets and booking procedures.
- Prepare patient notes, results, and other information required for appointments or admissions.
- Manage cancellations, queries, and pathway issues, escalating concerns where appropriate.
- Provide patients with non-clinical information about appointments, waiting times, and booking processes.
- Work closely with consultants, outpatient teams, wards, and support services to ensure the smooth progression of patients.
- Bring urgent results or correspondence to the attention of the appropriate clinical team.
- Work in accordance with Trust policies, patient access requirements, and Referral to Treatment principles.
- Support colleagues and contribute to the effective day-to-day running of the Breast pathway service.
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Requirements
- Excellent organisational and communication skills.
- High level of accuracy and the ability to prioritise a busy workload.
- Experience of working within an NHS administrative or patient/customer care environment.
- Understanding of patient pathways, waiting-list management, and Referral to Treatment (RTT) principles.
Key Facts
- We see on average 4810 OP appointments a day.
- We are the 4th busiest Trauma & Orthopaedic outpatients department in England – an average of 2077 per week.
- An average of 1115 patients are seen in A&Es across our network every day – 3rd largest in the country.
- Our hospitals admit an average of 195 emergency patients daily.
- Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
- We are one of only 7 Trusts nationally with more than 50 operating theatres.
- We carry out more than 140 elective procedures each working day.
- UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.
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Development Opportunities
- Professional and leadership development opportunities.
- Ongoing support from recruitment to when you join our team and beyond.
- Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes.
Contact
For further details or informal visits contact:
- Name: Merlin Martin
- Job title: Service Manager
- Email address: merlin.martin@nhs.net
- Telephone number: 01332 788593
We’d love to hear from you! If you have any questions about the role, team, or working environment, feel free to get in touch for an informal chat. Speaking with us before applying is completely optional, but it can help you decide if this opportunity is the right fit for you.
Application Deadline
- Closing date of applications: 19 October 2026
- Interview date: 2 November 2026
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