University Hospitals of Derby and Burton NHS Foundation Trust
Pathway Coordinator/Administrator - Oncology Dietetics
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PART-TIME Band 3 Administrator
An opportunity has arisen within the Dietetics Service, based at the Royal Derby Hospital, for a PART-TIME Band 3 Administrator, working 32 hours per week.
About the Role
We are looking for someone to join our Admin team, delivering an efficient and effective service to the Dietetics department.
Key Responsibilities
- Supporting the oncology dietitians and assisting the wider team upon completion of primary tasks.
- Acting as the point of contact for patients and staff ensuring that all queries are answered with skill, sensitivity, and in a courteous and professional manner.
- Audio typing, and despatch of clinical correspondence related to NHS patients within agreed timescales and quality standards.
- Ensuring that urgent correspondence is brought to the immediate attention of the relevant team member.
- Managing access plans and referrals to organise clinics for dietitians.
- Supporting management in the preparation and validation of the waiting lists.
- Escalating any urgent problems to a senior manager.
- Providing secretarial support/cover for colleagues during absence.
- Undertaking necessary training as and when required by the Trust.
- Providing general administrative and clerical service including creating access plans, managing clinics, retrieving patient records, word processing, photocopying and scanning and audio typing.
- Supporting with patient tracking and appointments through the use of Microsoft Excel.
- Performing regular stock checks.
- Assisting in the improvement of existing processes and pathways.
- Ability to attend cross site meetings and support other admin teams.
- Providing occasional cross-cover support to other administrative teams during periods of sickness, annual leave, or unforeseen absence to help maintain service continuity.
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Requirements
You will have a background in administration, effective written and verbal communication skills, and good attention to detail. Keyboard skills and experience of using Microsoft Office packages including Word is essential.
You will possess good organisational skills, be an enthusiastic and motivated team player with a willingness to learn.
About Us
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together.
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
What We Offer
Development opportunities, both professional and leadership development. On-going support from recruitment to when you join our team and beyond. Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes.
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Key Facts
- We see on average 4810 OP appointments a day.
- We are the 4th busiest Trauma & Orthopaedic outpatients department in England – an average of 2077 per week.
- An average of 1115 patients are seen in A&Es across our network every day – 3rd largest in the country.
- Our hospitals admit an average of 195 emergency patients daily.
- Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
- We are one of only 7 Trusts nationally with more than 50 operating theatres.
- We carry out more than 140 elective procedures each working day.
- UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.
Contact Us
For further details / informal visits contact:
- Name: Ryan Hammond
- Job title: Dietetic Administrator Team Leader
- Email address: Ryan.Hammond@nhs.net
- Telephone number: 01332785573
We’d love to hear from you! If you have any questions about the role, team, or working environment, feel free to get in touch for an informal chat. Speaking with us before applying is completely optional, but it can help you decide if this opportunity is the right fit for you.
Important Dates
- Closing date of applications: 19 October 2026
- Interview date: 2 November 2026
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