NHS Highland
Patient Booking Service Manager

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Job Description
We welcome applications from experienced leaders with a proven track record of service improvement, change management, and workforce development within complex operational environments. Candidates should be able to demonstrate strong leadership, communication, and people management skills, with the ability to influence, motivate, and support teams to deliver high-quality, patient-focused services.
Benefits
We offer flexible working arrangements, including flexibility around start and finish times and the opportunity to work compressed hours across Monday to Friday, subject to service requirements.
Requirements
We are particularly interested in individuals with experience of leading transformational change, managing performance, and using data and insight to drive service improvements. Experience within healthcare, patient administration, information management, or similar large-scale service environments would be advantageous.
Reasons to use Rodeo
I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?
Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.
Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.
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Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
Graduate Consultant — 2026 Scheme
Why you're a good match
StrongYour economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.
See breakdownIt searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Why you're a good match
You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.
Experience fit
Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
How to Apply
Apply online through Jobtrain. Please note that this vacancy may close before the advertised closing date if a high number of applications are received. Early application is therefore advised. Please ensure the address on your application form reflects your current place of residence for your present workplace and can be verified through your identification documents. Do not upload a CV; CVs are not used for shortlisting. Applications close at midnight on the stated closing date. Once submitted, applications cannot be changed.
Additional Information


Get help with your application
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We will contact you by email. Please check your email (including junk folders) and your Jobtrain account regularly.
If you need adjustments to support you through the recruitment process, please tell us.
For informal enquiries, please contact:
Jamie Forrester - Head of Health Records and Professional Lead
Jamie.Forrester2@nhs.scot
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
Applications are welcome from Gaelic speakers
Tha fàilte air tagraidhean bho luchd-labhairt na Gàidhlig
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