Xen Health Clinics
Patient Care Coordinator - Remote
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Health that just makes xense.
At Xen Health Clinics, we're building a modern healthcare company focused on improving patient access to specialist medicinal cannabis treatment across the UK.
We're looking for an outstanding Patient Care Coordinator who wants more than just another administrative role. This is a chance to join us during an exciting period of growth and help shape the patient experience from day one. As the first point of contact for many of our patients, you'll be their trusted guide throughout the treatment journey; ensuring every interaction is handled with care, clarity, and genuine support.
You'll be responsible for:
- Managing new patient enquiries
- Supporting patient onboarding
- Coordinating medical record requests
- Scheduling consultations
- Maintaining accurate patient records
- Liaising with clinicians and pharmacies
- Providing exceptional patient support
- Improving patient experience and operational processes
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We're looking for someone who:
- Thrives in a fast-paced environment
- Loves helping people
- Has exceptional communication skills
- Is highly organised
- Enjoys solving problems
- Takes ownership of their work
- Wants to grow with an ambitious healthcare company
Previous experience in healthcare, medical administration, patient services, or private clinics is advantageous but not essential. We care more about attitude and aptitude than a specific background!
This role begins part-time, with the opportunity to grow into full-time as the need develops.
Why join the Xen Team? 💫
Healthcare is changing! We believe patients deserve an experience that feels more personal, more supportive, and more accessible. That’s what we’re working to build every day!
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We’re a passionate team that enjoys solving problems, supporting one another, and finding better ways to care for our patients. If you’re someone who wants your work to have purpose and enjoys being part of a team that’s growing with intention, you’ll feel right at home here.
- Genuine opportunities for career progression
- A modern, supportive, and collaborative workplace
- The chance to help shape a growing healthcare company
- Competitive salary and performance incentives
- Ongoing professional development
- The opportunity to make a meaningful difference in patients' lives every day
If this makes xense to you, we'd love to hear from you!
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