Serco Plc
Patient Catering Assistant
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Location: Forth Valley Royal Hospital, Larbert, FK5 4WR
Salary: Agenda For Change Band 2: £26,969 pro rata (based on 20 hours per week)
Schedule: Fixed Term Contract 12-months, Part-time, 20 hours over 7 days, flexible shifts available. Shift times start from 7am and finish no later than 8pm.
Ready to impact a better future?
As a Patient Catering Assistant in our Health team, you'll help deliver a high-quality, person-centred catering service to patients, colleagues, and visitors. Your work will support the safe preparation, service, and distribution of meals while helping create a positive experience for everyone who uses the hospital's catering facilities.
Our work touches lives every day. From supporting patient recovery through quality meal services to maintaining safe and welcoming catering environments, you'll play an important role in delivering care that makes a positive impact on communities. Whether you're serving meals, supporting food preparation, or helping maintain high hygiene standards, your work has purpose and helps impact a better future.
What you’ll do as a Patient Catering Assistant
- Support the preparation, portioning, distribution, and service of meals and snacks across the hospital.
- Deliver excellent customer service to patients, visitors, and colleagues in restaurant, café, and ward environments.
- Maintain high standards of food hygiene, cleanliness, and safety in line with departmental procedures.
- Operate catering equipment safely and report any faults or concerns promptly.
- Complete cleaning schedules, temperature records, and other required documentation accurately.
- Work collaboratively with colleagues to ensure meals are delivered on time and patient dietary requirements are met.
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Does this sound like you?
- You have good communication and customer care skills and enjoy working with people.
- You can work effectively as part of a team while also using your initiative when required.
- You take pride in maintaining high standards of cleanliness, safety, and service quality.
- You’re flexible, adaptable, and able to work well in a busy environment with tight deadlines.
- Previous catering experience would be beneficial, but full training will be provided.
What we offer
- Pension: Up to 6% contributory pension scheme
- Holidays: 27 days plus 8 public holidays (35 days total), rising to 29 days after 5 years and 33 days after 10 years of service.
- Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression
- Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime Healthline, wellbeing app, simply health cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres
- Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community
- Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme
Vetting and checks:
This role requires membership of the PVG Scheme, which involves a detailed check of spent and unspent convictions and other relevant information to ensure safeguarding compliance. You will also complete an Occupational Health Questionnaire so we can provide any necessary support to help you carry out your responsibilities.
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A little bit about us:
At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.
Our inclusive recruitment commitment:
We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.
- Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
- Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).
For support with your application, please contact recruitmentuk@serco.com.
Let’s impact a better future, together. Apply today.
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