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Park Square Clinic

Patient Coordinator

London
£24k/yr
Posted about 20 hours ago
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Park Square Clinic is looking for an ambitious, sales-focused Patient Coordinator.

This is a remote, commercially driven role for someone who is confident on the phone, experienced in outbound sales and motivated by targets.

You will be responsible for reactivating patients, cold calling, following up enquiries, building a strong sales pipeline and converting opportunities into consultations and treatment bookings.

The Role

As a Patient Coordinator, you will be responsible for managing patient enquiries and proactively generating new opportunities for the clinic.

Your responsibilities will include:

  • Reactivating dormant and existing patients
  • Conducting proactive outbound cold calls
  • Following up new patient enquiries and warm leads
  • Building, managing and developing a strong sales pipeline
  • Qualifying leads and understanding patient needs
  • Booking consultations
  • Re-engaging patients who have previously enquired but not converted
  • Building strong, long-term patient relationships
  • Identifying opportunities to increase patient retention and lifetime value
  • Handling objections and confidently guiding patients towards the next stage
  • Maintaining accurate CRM records and sales activity
  • Working towards and exceeding KPIs and revenue targets

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What We're Looking For

We're looking for a proven sales professional who can work independently and deliver results remotely.

Essential:

  • Proven experience in a sales role
  • Strong cold-calling and outbound sales experience
  • Proven ability to build and manage a sales pipeline
  • Confident objection handling and closing skills
  • Excellent telephone and communication skills
  • Strong follow-up and relationship-building ability
  • Target-driven and commercially minded
  • Comfortable working to KPIs and revenue targets
  • Highly organised and self-motivated
  • Resilient, proactive and disciplined when working remotely
  • Professional and personable manner
  • Able to work independently while remaining accountable for performance

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Experience within medical aesthetics, healthcare, beauty, wellness or premium services would be advantageous.

What We Offer

  • £24,000 basic salary + uncapped commission
  • Fully remote working
  • Clear opportunities for progression
  • Ongoing training and development
  • Opportunity to work with high-value patients

Who We're Looking For

We're looking for someone who doesn't wait for opportunities to come to them, they create them.

You should be confident picking up the phone, making cold calls, reactivating dormant patients, building relationships, following up consistently and converting conversations into booked consultations.

If you're a self-motivated sales professional who thrives on targets and wants the flexibility of working remotely, we'd love to hear from you.

Apply with your CV - contact@parksquareclinic.com

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Skills

Outbound Sales
Cold Calling
Pipeline Management
Objection Handling
Lead Qualification
CRM Management
Patient Reactivation
Relationship Building
KPI Achievement
Communication Skills
Closing Skills
Time Management

Location

London, England, United Kingdom

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