Patient Flow Duty Manager

About the Role

Are you ready for a new and exciting stage in your career? Are you proud to make a difference and passionate about facilitating change in order to improve clinical services?

At RDaSH NHS Foundation Trust we are ‘Leading the Way with Care’ through continually improving the quality of care we provide, to deliver the best possible experience and outcomes for our patients and their families and carers. As part of this our Patient Flow service provides 24/7 leadership cover to work closely with our services to support effective Patient Flow leadership on a day-to-day basis.

As a Patient Flow Duty Manager, You Will Be Expected To Provide Clinical Leadership To Ensure The Coordination Of Flow Is Effectively Managed Across The RDaSH Bed Base As Well As To Deliver Out Of Hours First Line Managerial Response For Any Operational Issues Across Adult Mental Health And Older Persons Services. This Will Include

• Working in conjunction with internal and external partners to proactively manage bed capacity in line with the Trust patient flow procedure and facilitating, enabling, and supporting inpatient services and community teams in their decision making to achieve optimal patient flow and utilisation of available resources across services
• Managing Trust demands and patient flow activity by utilising clinical decision making and engaging with teams to support safe patient flow, escalating lack of capacity and breaches as necessary
• Maintaining oversight to support the gatekeeping of prospective admissions, ensuring timely and appropriate placement of patients requiring admission by working in collaborative with other managers and other clinicians to facilitate and expediate complex discharge arrangements by proactive management and leadership
• Co-ordinating, leading and actively engaging in patient reviews, professional’s meetings and MDTs, demonstrating support and informed decision making which will be achieved through visible clinical leadership across the inpatient wards