Thermo Fisher Scientific
Patient Outreach Specialist II
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Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
Join us as a Clinical Relations Specialist - And utilize your skills to connect with patients, coordinate outreach efforts, provide education and resources, and ensure patients have access to the care and support they need.
At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.
What You’ll Do:
- Support the delivery of recruitment objectives, business growth and randomization targets by taking responsibility for recruitment, engagement and retention of patients at the sites.
- Build a strong network with non-medical partners (Patients advocacy groups, sport groups, social clubs, schools, retirement houses) to strengthen the awareness of clinical trials.
- Locate, schedule and attend various community wide events that allows face-to-face interaction to obtain opt-in database leads.
- Cultivate and maintain respectable relations with the community and promote clinical trials attend community events.
- Maintain knowledge of current enrolling studies, timelines for the studies and protocol requirements.
- Ensure an increase in the database and actively contributes to initiatives and strategies to enroll potential participants onto the database.
- Distribute flyers, posters and other advertising material as appropriate to increase awareness of clinical trials.
- Ensure technology is utilized to fullest extent in recruitment strategies to secure on-time Enrollment.
- Manage projects and act as point of contact for various internal clients.
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Education and Experience:
- Bachelor's degree or equivalent and relevant formal academic / vocational qualification
- Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 2+ years).
In some cases, an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.
Knowledge, Skills and Abilities:
- Good planning, organization and time-management skills with ability to effectively prioritize workload
- Solid interpersonal and problem-solving skills to enable working in a multicultural matrix organization
- Good written and verbal communication skills
- Presentation skills
- Ability to multi-task
- Proactive and detail-oriented
- Ability to work independently as well as in a collaborative team environment
- Strong business acumen and positive attitude
- High degree of accuracy, concentration and proofing skills
Working Conditions and Environment:
- Work is performed in an office environment with exposure to electrical office equipment.
- Occasional drives to site locations with occasional travel both domestic and international.
Physical Requirements:
- Frequently stationary for 6-8 hours per day.
- Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
- Frequent mobility required.
- Occasional crouching, stooping, bending and twisting of upper body and neck.
- Light to moderate lifting and carrying (or otherwise moves) objects including luggage and laptop computer with a maximum lift of 15-20 lbs.
- Ability to access and use a variety of computer software developed both in-house and off-the-shelf.
- Ability to communicate information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences.
- Accelerated Enrollment Solutions is a business unit of Pharmaceutical Product Development, LLC, a Delaware limited liability company (“PPD”), collectively made up of Acurian, Inc. and Synexus, each a subsidiary of PPD.
- Frequently interacts with others to obtain or relate information to diverse groups.
- Works independently with little guidance or reliance on oral or written instructions and plans work schedules to meet goals. Requires multiple periods of intense concentration.
- Performs a wide range of variable tasks as dictated by variable demands and changing conditions with little predictability as to the occurrence. Ability to perform under stress. Ability to multi-task.
- Regular and consistent attendance.
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Why Join Us?
When you join Thermo Fisher Scientific, you become part of a global team that values passion, innovation, and a commitment to scientific excellence. You’ll work in an environment where collaboration and development are part of the everyday experience – and where your contributions truly make a difference.
Apply today to help us deliver tomorrow’s breakthrough.
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