Homerton Healthcare NHS Foundation Trust
Patient Pathway Coordinator
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We are recruiting one Band 4 Patient Pathway Coordinator to join our Patient Administration Team. This role is ideal for individuals with strong RTT experience who are committed to delivering high-quality patient pathway management.
The successful candidate will play a key role in ensuring the accuracy and integrity of RTT (Referral to Treatment) pathways through meticulous validation of patient journeys and strict adherence to national RTT rules. This role requires confident understanding of how RTT clocks start, stop, and pause, alongside the ability to identify and correct data quality issues that impact performance reporting. You will also support the smooth flow of patients by booking and amending appointments in line with clinical urgency, pathway requirements, and Trust access policies. Strong attention to detail, excellent communication skills, and the ability to work collaboratively with clinical and administrative teams are essential to maintaining compliant, patient-centred pathways.
Working closely with clinical and administrative teams, the postholders will ensure that patient bookings, clinic management tasks, and eRS worklists are completed accurately, efficiently, and in line with Trust standards.
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Key Duties Include
- Monitor and review patient care and/or treatment progress using the Patient Tracking List.
- Identify from the Tracking List the next steps in the patient care pathway in line with clinical need (peer review).
- Receive patient referrals and administer in line with timings and requirements as set out in Trust and National policies.
- Provide day-to-day supervision and oversight of duties for the department’s administrators.
- Providing support for day-to-day queries from administrators.
- Responsible for collecting and updating patient information on the relevant databases in line with local policy.
Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.
We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).
Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.
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Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.
We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.
Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.
Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.
For further details / informal visits contact:
- Name: Meisha Mathurin
- Job title: Patient Administration Assistant Service Manager
- Email address: meisha.mathurin@nhs.net
- Telephone number: 07983476379
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